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McGirk
Posts: 2424
Phone Model:
AX380 Wave
Service Provider:
Alltel |
 
Tue Jan 23, 2007 1:31 pm |
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Sprint Nextel no longer has the Fair & Flexible Plan listed on their current brochures. They have been changing their plans to more closely resemble Verizon and Cingular/AT&T and this is the latest move. While not pleasing many of us who have to sell them, hopefully they will not also decide to remove the included Nights and Weekends starting at 7pm.
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stewiedabu
Posts: 4 |
Tue Jan 23, 2007 10:28 pm |
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I heard they got rid of f&f because too few customers were actually benefiting from this. That's what I learned in training anyway...I guess time will tell. I don't think we'll be getting rid of 7 pm if anything the other carriers will join us and go down in their free nights & weekends time.
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Shalalala
Posts: 661 |
Wed Jan 24, 2007 1:43 pm |
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They're getting rid of free NW starting at 7?!?
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stewiedabu
Posts: 4 |
Wed Jan 24, 2007 8:13 pm |
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No an end to fair and flexible not nights and weekends at 7
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McGirk
Posts: 2424
Phone Model:
AX380 Wave
Service Provider:
Alltel |
Thu Jan 25, 2007 2:30 pm |
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Not to seem cynical, but whenever a company gets rid of something good but costly, they say no one actually needed it or gets a benefit from it. The benefit from F&F was the fact that they didn't need to go with a larger plan just because of the off chance that they could go over 4 out of 12 months. That costs Sprint money because the larger plans are taken less frequently compared to the other companies.
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stewiedabu
Posts: 4 |
Sat Jan 27, 2007 9:20 pm |
Today alone I had 4 activations.3/4 were bitching how we didn't have the plans anymore. They don't listen to consumers they listen to what they THINK sells Whether it's standard no flip phones vs flip or plans.maybe some day they will listen to those of us who sell 
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McGirk
Posts: 2424
Phone Model:
AX380 Wave
Service Provider:
Alltel |
Sat Feb 03, 2007 11:29 am |
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I don't think this is a matter of not listening, they tried to set a trend with friendlier overage charges, no one else followed, it cost them money AND didn't make them dominant, so it got the slash.
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tampadelphian
Posts: 407 |
Mon Feb 05, 2007 12:18 am |
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Yep.nothing quite like going 5 mins over and paying an extra $5.
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McGirk
Posts: 2424
Phone Model:
AX380 Wave
Service Provider:
Alltel |
Wed Feb 07, 2007 2:10 pm |
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That could certainly happen, but if you went 200 minutes over it made the other plans look barbaric.
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prosandcons
Posts: 2 |
Tue Mar 06, 2007 8:22 pm |
| McGirk wrote: | | I don't think this is a matter of not listening, they tried to set a trend with friendlier overage charges, no one else followed, it cost them money AND didn't make them dominant, so it got the slash. |
Cingular's "rollover" is a form of "friendlier overage charges". The F&F is one of the things that sold me on Sprint. Overage protection is good. Over the past two years, however, I've never gone over so Sprint is still making extra money on me. In fact, we don't use 1/2 our minutes so we'd like to drop to a lower-minute plan. It's not to screw Sprint, but to keep ourselves from getting screwed.
It's sad that the business model you're referring to requires the carrier to be the screwer.
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