I had been able to connect my RAZR to my PC for about 6 months, now it won't connect. I used every method for deleting and reinstalling drivers I could find.
Now, I'm wondering if perhaps something is physically wrong with the phone or the OS, not the driver.
*I have swapped USB cords, nothing changes.
*I tried the phone on a Mac with OS X. It worked fine.
*I tried it on another PC, running XP. At first it seemed to work, then the driver would disappear in device manager.
*In Vista, I get recognition of a V3, then after a few seconds it says device unplugged.
*I did a master reset of the phone. nothing. Would a master clear do anything else?
Can anyone make sense of this or give me a suggestion of something elese to try? thanks.
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mikekay10 Posts: 2958
Service Provider: Vodafone
Thu Feb 08, 2007 3:39 pm
A master clear won't help.
Have you run the motorola driver install program on clean and reinstall setting?
3dogs Posts: 4
Thu Feb 08, 2007 6:37 pm
I ran the following driver installation programs:
*DriverTool
*Motorola USB Drivers v2.9
If the one you refer to as " motorola driver install program" is not one of the ones I listed, would you please point me in the right direction of where to find that? A link would be even better. Is "clean and reinstall setting" a function of that program? I don't know what it means.
Thank you so much for taking the time to reply.
mikekay10 Posts: 2958
Service Provider: Vodafone
Thu Feb 08, 2007 7:05 pm
Take a look at the guide to connecting to P2k programs in the tutorial section
3dogs Posts: 4
Thu Feb 08, 2007 8:49 pm
Now it works pefectly. Thanks.
3dogs Posts: 4
Fri Feb 09, 2007 2:18 am
Well it worked perfectly once, then stopped working. Now, it recognized the V3 for a second, then says installation failed.
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