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nzchris
Posts: 3 |
 
Wed Feb 21, 2007 11:54 pm |
First of all thanks in advance.
O.K. Here goes - a black razr v3 with Cingular. No mods of any kind.
Suddenly- with no drops etc - the phones End (red key) on the key pad is the only one that works. When turning it on the unit immediately tries to dial speed dial #3.
When hooked up via USB and using Motorola Phone Tools I can access the phone functions -and even dial out. But when I disconnect I notice a hum like a key is being pressed non stop. (Perhaps the mysterious #3 key?)
Suggestions?
Software issue (hoping!)
Hardware issue (hope not but if so is it fixable?)
Just received this refurb unit a month a ago (Thanks Cingular-grrrrrr) to replace my old razr with had become unreadable with dust behind the screen- but at least it worked.
Appreciate any ones ideas!
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mikekay10
Posts: 2959
Service Provider:
Vodafone |
Sat Feb 24, 2007 12:12 pm |
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Remove battery for a few mins
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nzchris
Posts: 3 |
Sat Feb 24, 2007 2:30 pm |
Thanks but- Have tried
-Battery removal (for hours)
-Sim removal
-Battery and Sim car removal
Now at hair removal.
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item27
Posts: 1 |
Tue Feb 27, 2007 4:51 pm |
ok i am having the same exact problem!
none of my buttons work, except the end button and the led behind the numbers is not as bright as usual, also i have dust behind the screen
and the house charger didnt work well but the car one did. now that the phone buttons dont work the house charger works fine lol
last night the phone worked great for about a few hours when i woke up after charging the phone now it does not work again
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nzchris
Posts: 3 |
Tue Feb 27, 2007 4:55 pm |
If your phone is still under warranty get it replaced for dust behind the screen.
The new phone (prob a refurb) should be without your problems.
Just a thought. Hope it helps.
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Mluiry
Posts: 4 |
Wed Jun 13, 2007 12:49 pm |
Hi I had the exact same problem with my phone it seems like the keypad was malfunction, but in the end I only had to flash the keypad flex file into the phone. I found this solution in a very good tech support here is the page - RAZR buttons don't work
I hope it will help you guys
Marcy
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ipod4mark2007
Posts: 1 |
Thu Jun 28, 2007 9:30 am |
I have the same issue with motorla keypad on the razr phone
any button you would press the phone would turn off
got a replacement and that one was really messed up it would atomatically
start calling numbers
got a new replacement and havnt had anymore problems
I think there is a issue with alot of the motorla razr phones lately with the keypad going bad
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wizkid257
Posts: 7 |
Tue Jul 03, 2007 2:39 pm |
help! i deleted the moto skin cant get back what do i do?!?!?!?!?!?!?!?  i got a razor v3 and i dont get what the mods say cofusing@!
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claudina
Posts: 1 |
Wed Jun 25, 2008 6:18 am |
well, here comes my reply one year later! hoping it helps someone in the future
my husband is having the same problem. and i think it has to do with the dust you mentioned. I was removing the white sticker and noticed a tiny layer of dust (kind of what you dryer filter gets!) anyways, i blew on the keyboard a couple of times, knocked it gently and it worked for a couple of days. now it's broken again and i'm planning on removing the keyboard (I'm positive this will fix it!)
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apostrophe
Posts: 14 |
Wed Jul 16, 2008 5:41 pm |
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Give the side buttons (volume and smart keys) a squeeze and a tap. They maybe depressed which can cause this problem. If that fails it may be you keyboard flex cable. You could try taking the back cover off, disconnecting the flex and scrubbing the port/socket with isopropyl alcohol.
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