| Author |
Message |
bcagle3
Posts: 137
Phone Model:
Sam 629
Service Provider:
T- mobile |
 
Sun Apr 01, 2007 10:18 am |
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to have 800 dollar overage charge thats 2000 min in usage you said 4 lines were cancled 4 etf's are 800 dollars what column of the bill summary are the charges in
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julia1086
Posts: 48
Service Provider:
Verizon Wireless |
Mon Apr 02, 2007 5:57 pm |
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I never understand the logic of "if it's not in the memos we can't credit it". If the rep forgot to make the change in the account what makes anyone think they would have noted it?
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bcagle3
Posts: 137
Phone Model:
Sam 629
Service Provider:
T- mobile |
Mon Apr 02, 2007 6:15 pm |
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you would be surprised
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tampadelphian
Posts: 407 |
Mon Apr 02, 2007 6:38 pm |
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Last edited by tampadelphian on Sun Apr 08, 2007 9:57 pm, edited 1 time in total |
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lighteclipseca
Posts: 16 |
Sat Apr 07, 2007 2:18 pm |
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yes. if anyone accesses a tmo accoutn and does not note it, then a footprint memo is left indicating someone accessed and did not explain why they accessed it. they look very bad if the systme records a change and the rep does not state what they did manually.
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