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Home > Cell Phone Forums > Carriers Talk > AT&T Talk > Question about Wirefly?

Question about Wirefly?

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CreedFeed
Antenna Booster Novice
Posts: 2
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Tue Mar 13, 2007 7:05 pm 
Since Wirefly really has no online customer service or anything I was just wondering if anyone can answer a question. And before you say Wirefly sucks, I know. I've read all the reviews all over the place and have spent hours reading horror stories about them. I just want to know the following:

If something goes wrong with a phone purchased through Wirefly in either a couple weeks or a couple of months, can you take it to a Cingular store in the area to get it fixed or must you contact Wirefly to have it repaired?
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BigRUSS
Flashing Antenna Designer
Posts: 2105

Phone Model:
two cans ( del monte) and some string,

Service Provider:
RussCo
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Wed Mar 14, 2007 1:56 pm 
you know what, if you have read all the horror stories ,ad bad bad bad reviews about wirefly , and still decide to get a phone thru them , you deserve everything you get, and to answer your qeustion ,

NO w/i the first 30 days all returns and exchanges are done thru your point of sale
CreedFeed
Antenna Booster Novice
Posts: 2
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Wed Mar 14, 2007 10:59 pm 
I have no plans to purchase through Wirefly. Since their site has no information regarding this I was curious which is why I asked. What about after the first 30 days? Will Cingular help you or are you forced to deal with Wirefly directly to get any repair work done if needed?

elmo01
Moderator
Posts: 2186

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
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Thu Mar 15, 2007 5:41 am 
after 30 days is warranty exchange

steva11
Flashing Antenna Designer
Posts: 1687

Phone Model:
w810i/pearl

Service Provider:
Rogers
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Thu Mar 15, 2007 1:52 pm 
yo mom!
Cyber Akuma
Antenna Booster Novice
Posts: 1
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Thu Mar 22, 2007 8:44 pm 
I have heard absolutely nothing but horror stories about them. Yahoo's reviews of them has nothing but several pages of 1/5 and people complanign about them having no customer service, not processing orders, and ignoring rebates.

Shalalala
Faceplate Artist
Posts: 661
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Wed Mar 28, 2007 4:02 pm 
Ditto.
And no Amazon has partnered with them too.
Damn you inphonic!
terrikaduck
Antenna Booster Novice
Posts: 2
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Sun Apr 29, 2007 2:53 am 
Well I have already bought at least 4 phones though WireFly. Paid big money for them too. Was better than having Cingular rollover the plan once again because we needed new phones. Don't know what you guys are talking about with these horror stories. The phones I got were good. But I did buy new phones and top of the line current models. Does that maybe make a differnce?

Celtic Dragon
Faceplate Artist
Posts: 254

Phone Model:
SE w610i/BJ II

Service Provider:
Cingular/AT&T
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Sun Apr 29, 2007 9:59 am 
Its not their phones that's a problem, its their ridiculous policies and the rebates they fail to pay out.
flounderasu
3D Hologram Enthusiast
Posts: 46

Phone Model:
A630/MPX200

Service Provider:
AT&T/Cingular
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Mon May 14, 2007 4:32 am 
I received all my rebates from them. No complaints.


Celtic Dragon wrote:
Its not their phones that's a problem, its their ridiculous policies and the rebates they fail to pay out.
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