| Author |
Message |
BigRUSS
Posts: 2124
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
 
Fri Mar 23, 2007 10:55 am |
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well you know im not rocket scientist but b4 cell phones people still made a lot of money in realty, oh and by having a holier than thou attitude about people who work in customer service isn’t going to get you far or the best help, you don’t demoralize the people you are calling to help you, sometimes its not even Cingular’s problem a lot of issues are user error or defective equipment
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mikekay10
Posts: 2959
Service Provider:
Vodafone |
Fri Mar 23, 2007 11:17 am |
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Lets wind it down a notch guys.
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g137556s
Posts: 5 |
Fri Mar 23, 2007 12:58 pm |
Waaaaahhh.He started it. :
But I would like to say that I never have a Holier than thou attitude with a CSR. I have been there and I know it is a thankless job. However, Any customer service personnel should be trained to del with this unemotionally. It is part of the job. It is also human nature.
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delian7
Posts: 1 |
Sat Apr 07, 2007 7:50 pm |
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Cingular service is good in a lot of places, but where I live is very, very poor! I currently live in Chino Hills. I have had a crappy nokia phone, and just switched to slvr l7. The nokia phone has good service the motorola, not so much. Visit cingular.com and go to their reception maps. My recomdation get a Nokia Phone!
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SCHMST1
Posts: 54
Phone Model:
LG VX 9900
Service Provider:
Verizon!!!! |
Thu Apr 12, 2007 1:42 pm |
| Verizon010 wrote: | hey everybody:
I'm thinking of switching to Cingular, b/c although Verizon has great reception in my area, the way they cripple phones, and the restrictions they put on the phones is driving me nuts. Besides, I dont know how long I'll last with the red VZW banners on EVERY PHONE.
So, what do you think of the service, support etc? Also, what phone should I get, Im looking at either the Moto RAZR V3xx, or the LG CU500, or the SYNC.
Thanks for all your help,
.VZ(hopefully Cingular in a few days) |
would just like to know how vzw "cripples" the phones. vzw has the best most innovative products and services. point blank. proven fact.
and as far as the logo on the handsets, why not show it off that you have verizon. a lot of the verizon phones are VERIZON only. that's why they are stamped with the logo.
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elmo01
Posts: 2197
Phone Model:
Samsung SPH-M510
Service Provider:
Bell Canada |
Thu Apr 12, 2007 3:59 pm |
| SCHMST1 wrote: |
would just like to know how vzw "cripples" the phones. vzw has the best most innovative products and services. point blank. proven fact.
and as far as the logo on the handsets, why not show it off that you have verizon. a lot of the verizon phones are VERIZON only. that's why they are stamped with the logo. |
verizon a little while back was caught crippling software (modifying the software in the phone after it was recieved from the manufacturer) in some models of phones to ensure the customer had to use some payable data services (thus boosting profits) to to some things with the phone. they were hit with a class action suit last year or the year before.
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SCHMST1
Posts: 54
Phone Model:
LG VX 9900
Service Provider:
Verizon!!!! |
Thu Apr 12, 2007 4:14 pm |
the data services are actually in the account, it's nothing that can be controlled from the handsets.
and the class action law suit had nothing to do with the phones, or the software on the phones.
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elmo01
Posts: 2197
Phone Model:
Samsung SPH-M510
Service Provider:
Bell Canada |
Fri Apr 13, 2007 6:00 am |
| SCHMST1 wrote: | the data services are actually in the account, it's nothing that can be controlled from the handsets.
and the class action law suit had nothing to do with the phones, or the software on the phones. |
au contrare.check these links
http://www.verizonwireless.com/b2c/globalText?contentType=Legal%20Noti ce&textId=87
http://www.campbellvzwsettlement.com/
http://www.verizonwireless.com/b2c/footer/legalNotices/v710.jsp
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SCHMST1
Posts: 54
Phone Model:
LG VX 9900
Service Provider:
Verizon!!!! |
Fri Apr 13, 2007 11:03 am |
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bluetooth actually isn't a data service. the only thing that was required of verizon wireless was to reqork the verbage in the contract.
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