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Home > Cell Phone Forums > Manufacturers Talk > Motorola Talk > Motorola Firmware and Flashing > Enter unlock code - Motorola RAZR keypad not working

Enter unlock code - Motorola RAZR keypad not working

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surrey1
3D Hologram Enthusiast
Posts: 10
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Mon Mar 26, 2007 5:30 pm 
My RAZR V3 worked fine for few months. Now it gives message "enter unlock code", however, the keypad would not accept any entry. Motorola would not accept warranty because out of north america purchase. Can someone please help.
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ballagnstv3t
Antenna Booster Novice
Posts: 3
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Mon Mar 26, 2007 5:53 pm 
try 1234 or 0000 it woked for mine
surrey1
3D Hologram Enthusiast
Posts: 10
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Mon Mar 26, 2007 7:23 pm 
I have tried all these - In fact worked with Motorola rep and finally they gave up with comments this could be software issue leading to hardware diability - they would not cover it under warranty as it is apurchase outside north america. Please note I can go to the bootloader screen by following the process in some of the threads.

mikekay10
Moderator
Posts: 2959

Service Provider:
Vodafone
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Tue Mar 27, 2007 6:07 am 
You can flash a monsterpack - this will eliminate software as the cause
surrey1
3D Hologram Enthusiast
Posts: 10
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Tue Mar 27, 2007 9:38 pm 
Thanks for reply - couple of questions before I attempt to flash. Is it necessary to backup, if so, how? Also, where can I find the flash file? Please note I have downloaded the following file from one of the sites(is this monsterpack for flash)?
R374_G_0E.42.10R_PDS005_LP0039_DRM0001_JPJAVA_G_0E_V3_01_10R_GSMV3xxT6 77GA164_1FF.shx

Currently I have following on the cell:
Boot loader: 08.26
SW Ver: R374-G-0E.42.0AR

mikekay10
Moderator
Posts: 2959

Service Provider:
Vodafone
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Wed Mar 28, 2007 4:11 am 
That file should be fine. Backup any data or files you want to keep
surrey1
3D Hologram Enthusiast
Posts: 10
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Wed Mar 28, 2007 11:24 am 
I believe I am getting close - I don't have any phone book entry or any other user specifc file to save. I assume in this case no need to backup; basically I don't know how to backup because the RSD Lite that I plan to use for flash does not give me any option of backup.
Another thing, do I need to change the boot loader (some of the threads talk of down grading to 7.0D or something)?

mikekay10
Moderator
Posts: 2959

Service Provider:
Vodafone
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Wed Mar 28, 2007 3:42 pm 
No - there is no need to downgrade just to flash.

The best way to make a total backup is Flashbackup 3 - but this isn't freeware
surrey1
3D Hologram Enthusiast
Posts: 10
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Wed Mar 28, 2007 4:11 pm 
one more thing.originally my phone is "open" It was not locked and I was able to use any service provider that offers service with SIM cards. With flash would it become locked?
Also, can I flash without SIM inserted?

mikekay10
Moderator
Posts: 2959

Service Provider:
Vodafone
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Wed Mar 28, 2007 4:19 pm 
Just make sure to use a flash that specifies unlocked (most are). It doesn't matter if SIM is in or not.
take a look at http://www.themotoguide.com/flashingflexing.php
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