I am not sure if this is the right place for this topic but here goes.
Has anyone run into the problem with insuring new phones when the model has just come out on the market?
I recently purchased a Samsung A707 and requested insurance on it, as I always do. A month after I bought it I dropped it in the bathtub. So I called Cingular and was told I did not have insurance because the insurance company won't insure a top end, new model until it has been out on the market for at least a year. And of course, you only have 30 days to add insurance. But they never said anything to me when I bought the phone, didn't even tell me that it was uninsurable. I would have chosen a phone that I could insure.
This is a catch 22 for the customer, you pay a lot for a new phone but can't insure it until the bugs are worked out, by you and others like you, and then you are past the time period to add insurance.
Has anyone else run into this problem?
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itsajoey Posts: 377
Phone Model: t-mobile dash
Service Provider: t-mobile
Tue Mar 27, 2007 3:02 am
hmm wow thats interesting and i would be pissed if i was you i got the dash when it first came out but i didnt have to deal with insurance so i dont know yet but thats really interesting.
elmo01 Posts: 2342
Phone Model: Samsung SPH-M510
Service Provider: Bell Canada
Tue Mar 27, 2007 8:46 am
truth be it known cingular does not decide what phone can be insure or not. the insurance company does. call them.
Cingular only handles the billing as a convienience to the customer
itsajoey Posts: 377
Phone Model: t-mobile dash
Service Provider: t-mobile
Tue Mar 27, 2007 1:54 pm
yea i know that. i have tmobile and i was going to buy a non branded phone and then called asurion to see if they would cover it and wouldnt . so im not going to buy a phone for say 500 and not have it insured haha but thats weird that they dont cover phones that come out right away.
elmo01 Posts: 2342
Phone Model: Samsung SPH-M510
Service Provider: Bell Canada
Wed Mar 28, 2007 8:19 am
there is another way. some home or apartment insurance policies allow for celphones. mine does. as a specified item.call your insurance agent.its cheaper also
leah1968 Posts: 2
Wed Mar 28, 2007 11:37 am
elmo01 wrote:
there is another way. some home or apartment insurance policies allow for celphones. mine does. as a specified item.call your insurance agent.its cheaper also
Thank you elmo01, I will try that.
itsajoey Posts: 377
Phone Model: t-mobile dash
Service Provider: t-mobile
Thu Mar 29, 2007 12:24 am
but say if its stolen somewhere else and all tho.
elmo01 Posts: 2342
Phone Model: Samsung SPH-M510
Service Provider: Bell Canada
Thu Mar 29, 2007 9:34 am
itsajoey wrote:
but say if its stolen somewhere else and all tho.
its still an insurance claim.pay the deductable and they buy you a new one
