| Author |
Message |
coallaw
Posts: 1
Phone Model:
samsung s105
Service Provider:
t mobile |
 
Sun Nov 02, 2003 10:00 pm |
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Anyone know whether there is any special set t-mobile phone upgrade policy. i.e. will they give me a decent price if I want to upgrade. I would extend my contract, for say a year. Would they give me a phone at the new service contract price. Thanks
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Phathead789
Posts: 50
Phone Model:
T610
Service Provider:
T-mobile |
Mon Nov 03, 2003 7:09 am |
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They will give you Up to 180 off the retail price. The SE t610 is about 300 now, so they will give it to you for 120.
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ashbeexoxo
Posts: 1
Phone Model:
Nokia 3620
Service Provider:
AT&T Wireless |
Wed Nov 19, 2003 7:20 pm |
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I called and talked about upgrading with them and the example they gave me was that if I was to extend my contract for another year, I could get the Nokia 3650 for $249.99 instead of somewhere up in the $300 range. So...yeah, don't know if I was much help, but that's the example they used with me.
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rharton
Posts: 14
Phone Model:
Samsung E715
Service Provider:
T-Mobile |
Fri Nov 21, 2003 11:06 pm |
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I just got the E715 on a phone upgrade, the new activation price for a new customer was 299.00 and then they can get a $50 rebate, I got $50 off of the activation price, so I recieved the phone for 249.00. The same as a new customer. I did have to extend my contract for a year
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medauser
Posts: 1
Service Provider:
T-Mobile |
Sat Jan 10, 2004 4:05 pm |
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I just called to upgrade my dead v66 to an E715, and they quoted me a price of $249. I found a website that offers the phone for $49 with new activation. T-Mobile refuses to come even close to that or budge from the $249. They did offer me 1 month of free service in my 6th month, but that doesnt help when we have 4 phones on a family plan. I guess my options are to active a new plan under another family member name with new numbers or change services. Has anyone had any luck getting T-Mobile to match website prices?
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jeff1208
Posts: 1
Phone Model:
Samsung E-715
Service Provider:
t-mobile |
Mon Jan 12, 2004 1:57 pm |
I got a pretty detailed answer from T-mobile regarding there upgrade policy.
First, you must be a customer for at least 1 month. After that you begin to accrue upgrade dollars per month which depends on your service plan. The higher your plan, the more you accrue.
I was given an example of a $50 plan for one year would accrue about $100. But they wouldn't be exact about it.
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Eyebolt
Posts: 19
Phone Model:
LG VX6100
Service Provider:
Verizon |
Mon Jan 26, 2004 6:06 pm |
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Anybody ever hear what it's like with family plans??? Are the upgrade dollars associated with the account, or is it to each individual number??? I upgraded my phone some time ago, and would like to sometime upgrade my fiancee's.
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aberg1977
Posts: 2
Phone Model:
Samsung e-715
Service Provider:
T-Mobile |
Tue Jan 27, 2004 12:49 pm |
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I was able to complain long enough to get them to give me 2 months free (first and sixth month). Given that each month is $120 (99.99 +10 +10) for 4 phones on the $99 family plan, I was able to get the e-715 for 10 bucks. Try to get that.
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graymatthews
Posts: 2
Phone Model:
Samsung R225
Service Provider:
T-Mobil |
Sat Feb 07, 2004 4:53 pm |
| medauser wrote: | | I just called to upgrade my dead v66 to an E715, and they quoted me a price of $249. I found a website that offers the phone for $49 with new activation. T-Mobile refuses to come even close to that or budge from the $249. They did offer me 1 month of free service in my 6th month, but that doesnt help when we have 4 phones on a family plan. I guess my options are to active a new plan under another family member name with new numbers or change services. Has anyone had any luck getting T-Mobile to match website prices? |
I have had some success with T-Mobil giving in by emailing them everyday until I got the results that I wanted. So, if you have time and patience, start an email campaign. The good part is that you will have everything in writting.
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TigerzAngel64
Posts: 8
Phone Model:
Samsung E715
Service Provider:
TMobile USA Inc |
Tue Feb 10, 2004 10:10 am |
OMG what a bunch of ............Grrrrrrrrrrrrrrrrrrr..... the upgrade plan at tmobile depends on alot of things NOT just length of service. You can upgrade at anytime after one month and the longer you are with us the BIGGER the discount. Let's say Joe smith is with Tmobile since 2001 and he has a family plan with 4 phones., NO contract extension and 4 free phones. Beats your 10.00 deal huh? Oh and btw you think you got one over on tmobile think again. We right now have 4 different family plan and they all come with No roaming charges, no ld charges, FREE mobile to mobile Free weekends and Free nights for as low as 69.99. Now don't get me wrong IF tmobile makes a mistake we do correct it BUT when you are what we call chronick complainer, your account is so noted for future reference. WE will not meet other carrier prices, and they won't meet our prices. It is the way it goes. So go to the website that offers a 350.00 Samsung E715 for 49.99 and then look at the fine print. tmobile ONE year contract always activation fee 35.00 NOT 50.00, ETF 200.00 not 250.00, 275.00 and I have also seen 300.00 PER LINE. Yes I am mad because you are thinking Yell and I get what I want.... god help you if you ever call in and I get the call......  Someday maybe everyone can do custoemr care and learn that we do what we can BUT if it is out of out controll, we STILL do what we can. I am a fomer AT&T customer and their customer care is the WORST by far.... another FYI IF tmobile is sooooo bad... then please explain why 4,500 ported over from AT&T in the first week of porting numbers and are still with us. We gained more customers in 2003 than AT&T, Cingular,Sprint, Verizon. Also AT&T Wireless is for sale Hmmmm wonder who will buy it.
Just had to get that off my chest because people like you are the reason Wireless companie HAVE to raise prices, to compensate for the LOSS from someoine whinning about I am a customer for one month gimme a free phone. Just think if Tmobile gave everyone of our customers a free Nokia 3650 approx retail value 350.00 times 2 million customers each customer only sending in let's say on average 70.00 per month HUGE difference in the profit and loos wouldn't you say??.... Hmmmmmm and if this was the case we would all be without tmobile and all other carriers IF you are expecting the same thing.
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