| Author |
Message |
mshelp
Posts: 7
Phone Model:
Nokia 6133
Service Provider:
T-mobile |
 
Tue May 22, 2007 12:08 am |
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Is it possible to have 2 individual lines on 2 different bans?
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Shalalala
Posts: 661 |
Thu May 24, 2007 3:39 pm |
Yes.
you don't have to work with tmo to know that. I used to have that when I had tmo phones.
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Cashlynn
Posts: 8 |
Wed May 30, 2007 8:16 pm |
| mshelp wrote: | | Is it possible to have 2 individual lines on 2 different bans? |
Uh, sorry. No, if you have two individual accounts they have to be under the same ban, ie SSN, you can have two bans.say one a family plan and one an individual account, or two individual accounts under the same ban, but unfortunately not under two different ones.
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BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Thu May 31, 2007 11:03 am |
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this is why you dont use "lingo" or "jargen" with the customers they start usinging it and are almost always using it wrong
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Cashlynn
Posts: 8 |
Thu May 31, 2007 11:26 am |
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Right? Ive actually never even heard anybody refer to it by a ban.I dont even use it!
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Shalalala
Posts: 661 |
Thu May 31, 2007 11:37 am |
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I thought ban was another name for account?
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BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Thu May 31, 2007 12:59 pm |
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it is
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Cashlynn
Posts: 8 |
Thu May 31, 2007 6:25 pm |
| TheManator wrote: | | I thought ban was another name for account? |
No, your absolutely right.its another name for account. but its lingo that you would only use if trying to show your knowledge about cell service.its just such an uncommonly used term in everyday. why not just say account, ya know?
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mshelp
Posts: 7
Phone Model:
Nokia 6133
Service Provider:
T-mobile |
Mon Jun 04, 2007 10:47 pm |
ok sorry, sesh just a questions.but thanx for the help.
Just wondering because I get alot of questions from customers about this issue. They usually open up two individual lines but always want them in two seprate ACCOUNTS. They tell me in the store where they activate service they were told it could be done but most rep tell me no it cant.I usually offer them a courtesy statement for one of their lines but they usually want 2 seprate bills. 
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BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Tue Jun 05, 2007 1:45 pm |
yea you just make 2 new accounts how hard is it, you make one account under a customers name . then . you make another account under the same customers name 
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