Cancel Cingular contract without fee

For like the past couple months i have had nothing but problems with cingular . they keep advertising that they fewest dropped calls and the best service. i talk to my girlfriend all the time and there is not one time that goes by when we talk that the phone says network failure or just drops the call and me and her have perfect reception where we live . i want to change phone companys and for the trouble i have been having i dont wana pay a dime to cancel . can any body help or do you know what to do .

Geez, there's like so much wrong here, where to start? Equipment probrems (you sure it's your phone and not hers?), tower location, and like how do you know that a new provider will solve your problem (hint: YOU DON'T). Do some investigating into your situation before you come here blaming what sounds like a myriad of problems on one issue (ever notice that no one ever says "gee, my service has gone downhill, I must get my phone checked"? It's always "LIKE (insert the target carrier here) SUCKS!").

Yeah, one of those days,

Geri O

I have done all that its not my phone and its not her phone and its not the tower either because where i live and where she lives we get full bars man . i have called the customer service and they dont say much . im really up set . . what can i do . please help

Sorry, but it is going to be one of the above. What else is left? Have you compared your service experience with anyone else in your immediate area?
And no need to get upset. If you or a loved one gets cancer, then you can be upset. This is just phone service that can be fixed, not life-threatening. Okay, 911 service could be a related issue. Still it can be fixed somehow. But if all else fails, there's always going with another carrier.

Geri O

I was switched over from Cellular One to cingular without my permission in 2005 and my bill went sky high. I didnt know that they had switched me and I called cingular and they said I had to keep the service and pay the bill. Now that it is on my credit I am trying to figure out what I can do about getting it off because that was not fair at all, who can I get in contact with?

From someone who has had this problem before, here's what you need to do:
Easy things first. Your sim card controls how your phone connects to the network, if you're dropping calls go into a cor store (go to their site and use the find a store option) it Must be a company owned store not an authorized retailer. Bring your proof of purchase. Tell them warranty wants you to switch the SIM out (they wont check, they're lazy) It must be a cor store because they can do it no charge as long as you can prove the phone is under a year old.

Second. How often do you turn your phone off? You should be turning it off at least every other day. It helps the phone reconnect up to the network and will give you better call quality. Added bonus, if you turn your phone off while it's charging it will get a better charge and hold it longer.

Third, are you Really in a good coverage area?

Fourth, try a soft reset. Pop the battery out of the phone and leave it out for about 5 minutes. You might lose some information. Mostly it'll just change your background to default, but Id save your numbers to your SIM just in case anyway. Then put it back in and power it up. Now, test it a bit. Still happening? Then you're ready for the warranty.

Cingular is 1 800 801 1101 for warranty. There will be a wait time. Just deal with it. Know your account information and do Not call on your phone. Have it with you, in your hand, ready to work with. Keep in mind, the meaner you are to them, the less helpful they will be to you. (I used to work there, trust me when I say we could do some horrible things to your account. Fraud flag? Sure, not a problem.) When they tell you to do something, dont argue. Do it. There is usually a reason. They do this 8 hours a day, 5 days a week. Trust them, they know what they're doing. I cant stress this enough, do Not yell at your agent. They want to be on the phone with you much less than you want to be with them. You just spent 15 minutes on hold to talk to them and do you know how easy it is to accidentally drop your call? Its much less likely to happen if you're pleasent to speak to. Think about it. How would you like a job where people call you to complain?
State your problem clearly, dont go into a long story about it, they dont care and you're just taking up more time that you could be getting this finished during. After you tell them what is wrong, tell them what you've done so far to fix it. They'll tell you what else they need you to do. They know its an inconvenience (they're told this several times an hour) but they are still not going to make an exception for you when it will probably get them fired. Deal with it. Be nice, and do what they say, and you'll be off the phone as quick as they can get rid of you and move on to the next guy.

I was nice for 4 hours and 7 phone calls. I was lied to, hung up on, and told no one else had my V3ry irritating raz'r problem with the ear speaker and key volume staying on mute. I have learned otherwise on the Internet, lots of other people have this problem with the Raz'r but Cingulaer troubleshooters like to minimize, divert, and deny so unsuspecting customers will buy yet another of the shoddy products from Mooterola. Not me, not again. I may be out of warranty, but they are "out of a customer"! Thanks anyway Cingulaer for pushing a lemon product!

OH NO you caught us CINGULAR ( a wireless provider) is really lieing to you anout your MOTOROLA phones issues , heres a dee de dee idea , maybe just maybe the 3k or so employees that handel warenty issues all have not heard or you problem, or just maybe enough complaits have not been made to where MOTOROLA has viewed it as an issue that needs to be addressed

no no lets just blame the company the provides the service not the company that actualy made the device

Cancel Cingular contract without fee

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