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Cancel Cingular service?

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Alexis14
Antenna Booster Novice
Posts: 1
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Wed Jun 06, 2007 5:25 pm 
How do I cancel my cingular service without paying the termination fee?I want to terminate it because I don't get any service anywhere and it is getting me so mad icon_mad.gif!so how do I cancel my service w/out paying the termination fee?
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elmo01
Moderator
Posts: 2335

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
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Wed Jun 06, 2007 5:48 pm 
if its less than 30 days service there is no etf.

did you move or something?

gerio
Faceplate Artist
Posts: 476

Phone Model:
(Long sigh) 'Nother iPhone (keeping my Moto Q, though)

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AT&T & Cellular South
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Wed Jun 06, 2007 10:49 pm 
Anywhere? Where the hell do you live?

Geri O
im_bored
Antenna Booster Novice
Posts: 1
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Fri Jun 08, 2007 11:31 am 
i dont get very good service either.but thats becasue my phone was chewed up by a dog and they swallowed the anttenna. but i got a new one and it still doesnt work very well and I also want to cancel my contract but they want me to pay the termination fee. I dont see anyway around it except to wait for your contract to end.

BigRUSS
Flashing Antenna Designer
Posts: 2118

Phone Model:
two cans ( del monte) and some string,

Service Provider:
RussCo
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Fri Jun 08, 2007 12:05 pm 
icon_huh.gif icon_huh.gif icon_huh.gif dude seriously that has got to be the dumbest thing i have read on here in weeks , i actualy think you gave me cancer, so your mad because YOU left you phone laying around and a dog chewed it up, (YOUR OWN FAULT) and now you want to cancel service becasue YOU were too cheap to get insurance, and you mad because Cingular wont let YOU out of a CONTRACT YOU SIGNED, yea i dont think so
jace02116
Antenna Booster Novice
Posts: 1
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Sun Jun 10, 2007 3:04 pm 
I was with Verizon since the beginning of cellphone time. Never had a problem. Recently switched to Cingular who has ads proclaiming the best coverage. I had switched because of a better plan and rollover minutes. I soo much regret it. 50% of my calls fail, drop or just dont go through. Viseversa on the incomings. I have a family member with a brand new phone on the same plan with me and the same thing happens. I need to get out of Cingular and back to Verizon! Unfortunately I did not have the problem until the 30 days had expired! How do i get out without paying the termination fee. Oh by the way, I don't live in a backwoods somewhere. I live in downtown Boston.

chase4557
3D Hologram Enthusiast
Posts: 10

Phone Model:
Blackberry Pearl

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at&t
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Tue Jun 12, 2007 1:21 am 
Alexis14 wrote:
How do I cancel my cingular service without paying the termination fee?I want to terminate it because I don't get any service anywhere and it is getting me so mad icon_mad.gif!so how do I cancel my service w/out paying the termination fee?
icon_cry.gif


well, if you would like to try and get out of it. you need to call care and let them know that you have no service. however, if you have reception but it doesn't go through they can troubleshoot, but if it is found that there is "No covergae' in you area then they will waive ETF b/c cingular has not held up there part of the contract in providing you service.

Now if you there is reception in your area then you are just out of luck.
Good luck though!

elmo01
Moderator
Posts: 2335

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
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Tue Jun 12, 2007 8:17 am 
jace02116 wrote:
I was with Verizon since the beginning of cellphone time. Never had a problem. Recently switched to Cingular who has ads proclaiming the best coverage. I had switched because of a better plan and rollover minutes. I soo much regret it. 50% of my calls fail, drop or just dont go through. Viseversa on the incomings. I have a family member with a brand new phone on the same plan with me and the same thing happens. I need to get out of Cingular and back to Verizon! Unfortunately I did not have the problem until the 30 days had expired! How do i get out without paying the termination fee. Oh by the way, I don't live in a backwoods somewhere. I live in downtown Boston.


this sounds "towerish". Boston os comoing back with 100% coverage UMTS and GSM (2.5 and 3g) call customer care 18003310500 from a land phone in the effected area they will check your phone and known issues . this is the BEST way to start.

Malibu21
Moderator
Posts: 1000

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V3xx Lightly Modded, V6 Maxx Tweaked nicely.

Service Provider:
The New AT&T
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Wed Jun 13, 2007 7:16 am 
Probably a tower out yup

I always check the MTI map tool when a customer comes up with a coverage problem

elmo01
Moderator
Posts: 2335

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
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Wed Jun 13, 2007 7:23 am 
as an update I checked and there is several outages scattered thru metropolitain Boston .some with ETR of 30 jun some are done now. others show ETR of 18th and 19th jun

call customer care and report your issue
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