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Home > Cell Phone Forums > Carriers Talk > AT&T Talk > Cingular reception problem - Other phones work

Cingular reception problem - Other phones work

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chuck64c
Antenna Booster Novice
Posts: 3

Phone Model:
motorola v557

Service Provider:
cinngular/at&t
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Fri Jun 08, 2007 2:07 am 
looking for answers (no one at cinngular can help me).I spend a lot of time at my cabin which is in a low coverage area,which I can understand ,but I have friends who have the same service as I do (cinngular) .they can walk around talking on they're cell phones when I have no service.in fact I'll have to drive 15 mins. to make a call how can this be .I used to own a razr, which I traded in for a motorola v557 my one friend gets good reception with this phone there.what else could be causing this problem?
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elmo01
Moderator
Posts: 2206

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
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Fri Jun 08, 2007 5:30 am 
are you prepaid and your friends on a contract?

there is a difference in the coverage between the 2.
sarahlovy
3D Hologram Enthusiast
Posts: 12
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Fri Jun 08, 2007 9:30 am 
How old is your sim card? Are you powercycling your phone on a regular basis? Is there any chance that there may actually be damage in your device?

BigRUSS
Flashing Antenna Designer
Posts: 2126

Phone Model:
two cans ( del monte) and some string,

Service Provider:
RussCo
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Fri Jun 08, 2007 1:07 pm 
do you have a metal palste in your heade lol j/k

do you have the same issues everywwhere with low to no coverage? could be you just need a new sim card
chuck64c
Antenna Booster Novice
Posts: 3

Phone Model:
motorola v557

Service Provider:
cinngular/at&t
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Sat Jun 09, 2007 2:17 am 
my service is a contract with cinngular.My sim card is probably 4 yrs old,but how does a sim card effect reception?I'm not sure what powercycling a phone quite means and no Russ there are no metal plates in my head (not that I'm aware of) Keep in mind this is a noted low to no reception area so it is expected to have little or no service ,but yet there are occasional friends that do get exceptional reception .i am curious about how a new sim card would help me.thanks for the replies people

elmo01
Moderator
Posts: 2206

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
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Sat Jun 09, 2007 7:18 am 
if your sim is 4 yrs old that could have a small effect. but not to the extent described. could be your phone as well. try this (this will help narrow the possibilities)

swap sims with one of your buddies in the affected area. see if there is any difference. if the error is in the sim. the poor connection will follow the sim. if the fault is the phone the poor connection will stay with your device. savvy?
chuck64c
Antenna Booster Novice
Posts: 3

Phone Model:
motorola v557

Service Provider:
cinngular/at&t
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Sat Jun 09, 2007 8:33 am 
I will try this,and thanks for the advice
Texas Hold'em
Radiation Shield Addict
Posts: 217
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Sat Jun 09, 2007 3:55 pm 
elmo01 wrote:
are you prepaid and your friends on a contract?

there is a difference in the coverage between the 2.

What is the difference in coverage? Does pre-paid only pick up 1900 MHz band?
I ask because my girlfriend is going to the mountains and doesn't get a signal with T-mobile, but I do with contracted Cingular. She's going back up to the mountains and I was going to give her a Cingular pre-paid sim that I have so she can make calls. I was guessing that I was picking up the 850 MHz on Cingular and there were no roaming agreements so she couldn't get a signal with T-mobile?

Thanks.

elmo01
Moderator
Posts: 2206

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
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Mon Jun 11, 2007 7:16 am 
Texas Hold'em wrote:
elmo01 wrote:
are you prepaid and your friends on a contract?

there is a difference in the coverage between the 2.

What is the difference in coverage? Does pre-paid only pick up 1900 MHz band?
I ask because my girlfriend is going to the mountains and doesn't get a signal with T-mobile, but I do with contracted Cingular. She's going back up to the mountains and I was going to give her a Cingular pre-paid sim that I have so she can make calls. I was guessing that I was picking up the 850 MHz on Cingular and there were no roaming agreements so she couldn't get a signal with T-mobile?

Thanks.


essentially no off network roaming.

you coul;d have full signal from a tmob tower but no registration. thats why we ask for the alfa tag.

look at the coverage maps for prepaid PGO and PYP (there are differences there too) vs any postpaid plan.
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