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Samsung i600 Cingular data - Remote party ended connection

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johnb
Antenna Booster Novice
Posts: 3
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Thu Jun 21, 2007 12:58 pm 
I've just purchased a Samsung i600 (similar to the Blackjack carried by Cingular, but with wifi and front facing video) while in Singapore on my way back to the US. The phone is unlocked and compatible with US carriers.
I signed up for a Cingular account yesterday and was assured that while unlocked phones were not typically supported, that I would not have a problem using Cingular for data. I signed up for a unlimited data plan (and seemingly everything else they had on offer). Point being, I should be all set.
I've read up, configured WAP and GPRS correctly, but am getting the following error when I attempt to connect to the web:

"Error: The remote party has ended this connection"

Voice and SMS of course work fine. From a look around the internet, it seems that I may be out of luck for Data connectivity.

A couple of questions:
1) Am I out of luck, and why? I'm not sure I understand how the network would be able to determine that I have an unlocked phone other than improper config settings.
2)Am I missing some sort of Cingular client on the phone?
3) If I need a specific Cingular client, where can I download it? I haven't seen anything on the Cingular/At&t website.
4) If I am completely screwed for Cingular, are there any US providers that accommodate unlocked phones for data?


Any help would be greatly appreciated. I've got 29 days left to figure this out in case I need to cancel the contract.
Thanks,
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Malibu21
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Posts: 1000

Phone Model:
V3xx Lightly Modded, V6 Maxx Tweaked nicely.

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Fri Jun 22, 2007 6:07 am 
I've had no data problems with all my unlocked phones, somethings off in the settings, are you using wap.cingular or isp.cingular for the APN name, you should be using wap unless you're using the $40 a month data plan, if thats not it call CS and have them send the settings OTA (tell them it's a blackjack) and that should be good to go.
johnb
Antenna Booster Novice
Posts: 3
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Sun Jun 24, 2007 10:00 pm 
>>you should be using wap unless you're using the $40 a month data plan<<

and what if i am using the $40 a month plan?

Malibu21
Moderator
Posts: 1000

Phone Model:
V3xx Lightly Modded, V6 Maxx Tweaked nicely.

Service Provider:
The New AT&T
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Mon Jun 25, 2007 4:19 am 
then the APN name should be isp.cingular, although the relative speed difference is about 50-100kbps between the 2 apns.

steva11
Flashing Antenna Designer
Posts: 1677

Phone Model:
w810i/pearl

Service Provider:
Rogers
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Mon Jun 25, 2007 8:09 am 
make sure these are the settings you've entered in. depending on the plan (even if it's a pda plan) you may not have isp.



From the "Standby Screen," select Start.


Scroll to and select Settings.


Scroll to and select Connections.


Scroll to and select More.


Select Proxy.


Press Menu.


Select Edit.


Verify the following settings:


Connects From: The Internet
Connects To: WAP network
Proxy: wireless.cingular.com:80
Type: HTTP
Username: leave blank
Password: leave blank

Press Done to finish.
Configure MEdia Net

From the "Standby Screen," select Start.


Scroll to and select Settings.


Scroll to and select Connections.


Scroll to and select GPRS.


Select GPRS.


Select MEdia Net.


Verify the settings:


Connects to: The Internet
Access Point: wap.cingular
User Name: WAP@CINGULARGPRS.COM
Password: CINGULAR1
Primary DNS: 0.0.0.0
Secondary DNS: 0.0.0.0
IP address: leave blank

Press Done to finish setup.

Configure connections

From the "Standby Screen," press Start.


Scroll to and select Internet Explorer.


At the "Internet Explorer" page, press Menu.


Scroll to and select Options.
NOTE: If the "Internet Explorer" page is not defaulted to "Favorites," you may have to chose Tools>Options.


Scroll to and select Connections.


Verify the following:


Automatically detect settings: Leave Unchecked
Select Network: Wap Network
NOTE: Do not select "Secure WAP Network"

Select Done to finish.
Access MEdia Net or a URL.
johnb
Antenna Booster Novice
Posts: 3
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Mon Jun 25, 2007 8:29 am 
Malibu21 wrote:
then the APN name should be isp.cingular, although the relative speed difference is about 50-100kbps between the 2 apns.


my settings were configured exactly as the other post details.

proxy
Connects From: The Internet
Connects To: WAP network
Proxy: wireless.cingular.com:80
Type: HTTP
Username: leave blank
Password: leave blank

gprs
Connects to: The Internet
Access Point: wap.cingular
User Name: WAP@CINGULARGPRS.COM
Password: CINGULAR1
Primary DNS: 0.0.0.0
Secondary DNS: 0.0.0.0
IP address: leave blank


please correct me if i am wrong: proxy settings remain the same. gprs settings change for apn (isp.cingular) and username (isp@cingulargprs.com). everything else stays the same? internet explorer remains set to connect to wap network.

Malibu21
Moderator
Posts: 1000

Phone Model:
V3xx Lightly Modded, V6 Maxx Tweaked nicely.

Service Provider:
The New AT&T
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Tue Jun 26, 2007 5:21 am 
yes, those settings are right, make sure the password is all uppercase, it is case sensitive.

BigRUSS
Flashing Antenna Designer
Posts: 2118

Phone Model:
two cans ( del monte) and some string,

Service Provider:
RussCo
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Tue Jun 26, 2007 12:43 pm 
if its wifi instead of gprs or umts then when your attempting to connect to a wifi connection you r connection could be getting refused
MrsJigawatt
Antenna Booster Novice
Posts: 1
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Sat Jun 30, 2007 7:57 pm 
try also using ISP@CINGULARGPRS.COM instead of WAP@CINGULARGPRS.COM . it really depends on what APN's Cingular has on your account. There is a Cingular Communication Manager software that you can download .I can't post the link cause this is my first post - but just Google - 'Cingular Communication Manager' and you'll find it.

steva11
Flashing Antenna Designer
Posts: 1677

Phone Model:
w810i/pearl

Service Provider:
Rogers
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Mon Jul 02, 2007 12:32 pm 
communication manager has nothing to do with this
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