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Xenderx
Posts: 2 |
 
Sat Jul 07, 2007 9:06 pm |
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I am going to be switching over to a fav 5 family plan. I currently own an unlocked slvr. I know that i can use the phone on t-mobile's service but i need to know how its going to affect my fav 5 setup since my phone wont have the software. Will i sign up my favs online? Will this even work?
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thisivi3
Posts: 63
Phone Model:
Razr V3x
Service Provider:
T-Mobile |
Sat Jul 07, 2007 11:09 pm |
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i dont think it will work because it is missing the software, online will just switch your 5, but not provide the preinstalled software
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mpapple10
Posts: 996
Phone Model:
T-Mobile Shadow/HTC Juno
Service Provider:
T-Mobile |
Sun Jul 08, 2007 8:19 am |
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Tmobile may not allow you on a my favs plan without a myfavs phone. They can do this and I have read about them changing the plans for ppl using myfavs without a myfavs phone.
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apple
Posts: 3 |
Sun Jul 08, 2007 7:50 pm |
| mpapple10 wrote: | | Tmobile may not allow you on a my favs plan without a myfavs phone. They can do this and I have read about them changing the plans for ppl using myfavs without a myfavs phone. |
They have done this to me. I even told the lady what phones I had and yet she still let me sign up on the myfavs plan KNOWING my phones wont allow it. Now they're telling me to pull "buyers remorse" and get a new phone. geesh.
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Xenderx
Posts: 2 |
Mon Jul 09, 2007 3:46 pm |
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thanks guys that really helps. i just got a call this morning from the lady i was going to buy the phones from saying that she checked and we can just sign up for the fav 5 online. But if they changed your plan even after the vndor said it was cool then i probably cant trust what she says
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Texas Hold'em
Posts: 222 |
Tue Jul 10, 2007 12:37 am |
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My girlfriend uses a my faves phone and a regular phone without the 5 fav firmware. She does not get charged for calling people on her fave5 plan when using a non fave5 phone.
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mpapple10
Posts: 996
Phone Model:
T-Mobile Shadow/HTC Juno
Service Provider:
T-Mobile |
Tue Jul 10, 2007 8:35 am |
| Texas Hold'em wrote: | | My girlfriend uses a my faves phone and a regular phone without the 5 fav firmware. She does not get charged for calling people on her fave5 plan when using a non fave5 phone. |
She won't get charged, but tmobile has something written in fineprint that if they detect a non-myfavs phone, they can change your plan to a non-myfavs plan.
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Texas Hold'em
Posts: 222 |
Wed Jul 11, 2007 5:07 pm |
| mpapple10 wrote: |
She won't get charged, but tmobile has something written in fineprint that if they detect a non-myfavs phone, they can change your plan to a non-myfavs plan. |
Then the CSR didn't know what they are talking about because they said it didn't matter what phone she uses.
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TristanP
Posts: 8 |
Mon Jul 16, 2007 12:29 am |
Bottom Line from a CSR Rep:
-You MUST have a FaveFive phone to start using the Myfave program. It has the embedded top 5 circle layout, where you manage your 5 contacts.
-HOWEVER, after initially setting up your top 5 on your myfaves phone, you may switch your sim card back to your non-myfaves phone. You will not have your top 5 circles, but you will still be billed accordingly with unlimited calling to/from your top 5.
-You will need to either log onto mytmobile.com or switch back your sim card to change your contacts.
T-Mobile will never change a customer's rate plan on them without their notification or consent. I don't know where mpapple10 got that information, but it's simply not true. T-Mobile would make more money with a customer on a myFaves rateplan who is not using the top 5 free callers, as they are generally $10.00 more than regular non-myfaves plans. And if a customer has already set up their plan and 5 faves on their myfaves phone intially, T-Mobile could care less if they switch their sim card into their non-myfaves phone.
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