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Message |
elmo01
Posts: 2195
Phone Model:
Samsung SPH-M510
Service Provider:
Bell Canada |
 
Wed Jul 18, 2007 7:07 am |
| k.alexander wrote: | I have the same problem. My buddy does to. We're both in the Philadelphia market (if that makes any difference).
I was a new switcher from Tmobile--god do I hate ATT. My buddy was a ATT customer. Both of us bought iPhones, both have had this problem. Numerous calls to Att cust service and Apple's too, w/ trouble tickets opened have yielded nothing so far--great f'in customer service.
DOES ANYONE HAVE A SOLUTION YET? |
did you have the rep check the voicemail retrieval number?
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k.alexander
Posts: 4 |
Wed Jul 18, 2007 9:24 am |
| elmo01 wrote: | | k.alexander wrote: | I have the same problem. My buddy does to. We're both in the Philadelphia market (if that makes any difference).
I was a new switcher from Tmobile--god do I hate ATT. My buddy was a ATT customer. Both of us bought iPhones, both have had this problem. Numerous calls to Att cust service and Apple's too, w/ trouble tickets opened have yielded nothing so far--great f'in customer service.
DOES ANYONE HAVE A SOLUTION YET? |
did you have the rep check the voicemail retrieval number? |
They won't really tell me what they're doing. But I'll recommend that they check that next time they call. I wasnt clear from the tread, but is that a solution?
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elmo01
Posts: 2195
Phone Model:
Samsung SPH-M510
Service Provider:
Bell Canada |
Wed Jul 18, 2007 2:35 pm |
| k.alexander wrote: | | elmo01 wrote: | | k.alexander wrote: | I have the same problem. My buddy does to. We're both in the Philadelphia market (if that makes any difference).
I was a new switcher from Tmobile--god do I hate ATT. My buddy was a ATT customer. Both of us bought iPhones, both have had this problem. Numerous calls to Att cust service and Apple's too, w/ trouble tickets opened have yielded nothing so far--great f'in customer service.
DOES ANYONE HAVE A SOLUTION YET? |
did you have the rep check the voicemail retrieval number? |
They won't really tell me what they're doing. But I'll recommend that they check that next time they call. I wasnt clear from the tread, but is that a solution? |
from what you are describing yes
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switchmon
Posts: 1 |
Fri Jul 20, 2007 1:55 pm |
This issue has been resolved in the South region of the US. The rest of the country will be resolved very soon.
The problem was with the way T-mobile delivered the call. The problem was resolved by AT&T. Love that iPhone! 
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k.alexander
Posts: 4 |
Fri Jul 20, 2007 2:08 pm |
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Still does not work for me here in NE US. ATT called 3 days ago trying to schedule some tests, said they'd call right back--nop.
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k.alexander
Posts: 4 |
Mon Jul 30, 2007 9:47 am |
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I'd like to note that this issue was fixed for me and my friend approximately one week ago. A voice message from an ATT cust rep to that extent was also left on my voice mail system.
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