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Home > Cell Phone Forums > Service Provider Talk > Sprint Nextel Talk > Random beeps and blank screen on katana

Random beeps and blank screen on katana

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heatherdc1980
Antenna Booster Novice
Posts: 1
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Thu Aug 02, 2007 7:03 am 
A couple of weeks ago, my phone started randomly beeping. It's the kind of beep you hear when you connect and disconnect your cell phone to the charger. It wouldn't happen all the time, and it had NOTHING to do with low battery.

Well, just last night, I get a new problem. When I open my phone, the display is blank and grey.

My phone is way less than a year old. Is Sprint going to fix this?
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McGirk
Flashing Antenna Designer
Posts: 2387

Phone Model:
AX380 Wave

Service Provider:
Alltel
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Sat Aug 04, 2007 10:12 am 
You're asking the wrong question. Sprint didn't manufacture the phone, so they don't warranty it. The phone is warranted by the manufacturer, which is Sanyo, so unless you have purchased some form of extra coverage from Sprint, they are not obligated to fix it.

kevsgirl24
Antenna Booster Novice
Posts: 5

Phone Model:
Sanyo Katana 6600

Service Provider:
Sprint
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Sun Sep 23, 2007 6:16 pm 
If you didn't cause the damage to your phone personally or intentionally i think sprint will fix it. About 2 years ago the same thing happened to me but the difference is that i fell on some ice my phone worked for like 15 minutes after that like i could call out but no one could hear me i could get calls but again no one could hear me. So i took the phone to sprint told them what the problem was and they gave me a whole new phone no extra charges or anything. Y i don't know but they did
iowa
Flashing Antenna Designer
Posts: 1131

Phone Model:
Sanyo Katana Deluxe\LG Rumor\Palm Centro

Service Provider:
Sprint~MyPlan (2 Lines 1000 Min, Free Roaming,Free Internet, Free Text, Free Pick 5, Free Mobile 2 Mobile, 25% Loyalty Discount, Free Nights & Weekends@5PM, 7$ Recurring Credit.) 80 Bucks.
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Wed Feb 27, 2008 5:05 pm 
If you don't have tep they won't fix it for free, but they will fix it. shouldn't cost much if just the lcd is broken.

McGirk
Flashing Antenna Designer
Posts: 2387

Phone Model:
AX380 Wave

Service Provider:
Alltel
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Thu Feb 28, 2008 9:56 am 
If they took on Nextel phone pricing, it's should be in the neighborhood of $55 to fix.
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