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Home > Cell Phone Forums > Manufacturers Talk > Motorola Talk > Strange issues KRZR with Verizon

Strange issues KRZR with Verizon

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jared
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Posts: 2
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Mon Aug 27, 2007 9:03 am 
My KRZR has been acting very strange lately. It's about 6 months old. This past Saturday, it began to freeze and reset itself every 2-3 minutes. Before it would freeze, it would sometimes say NO SERVICE. It's been on a constant cycle ever since. I've been in areas with limited service and areas known to have full digital service and I see no change. It also won't notify me of new messages for at least a day, and I'm not even sure if people are calling me/leaving voice mails.

Does this sound familiar to anyone? Random freezing and "Resetting"? Random lack of service?

I can't even get a text message out before it freezes up.

The interesting thing is, if I catch it when it's not frozen, I can make a call and stay on the phone.

I also seem to have a low battery sooner than normal.

Also, do KRZR's have sim cards? If I have to part with the phone, I'll have to copy down all my contacts won't I?

HELP!
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mikekay10
Moderator
Posts: 2959

Service Provider:
Vodafone
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Mon Aug 27, 2007 12:18 pm 
If you are with Verizon its a K1m not a K1. CDMA provider don't have SIM cards so yes you would need to find a different way to transfer them.

Has the phone got wet at all? If not try backeeling it to Verizon
jared
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Thu Aug 30, 2007 4:10 pm 
interestingly enough, my phone returned to normal as i pulled up to a verizon store. kinda creepy actually.

one thing i forgot to mention was that it kept notifying me that i had a picture message and to hit ok, so i would, and nothing would happen. i never received that mystery message but i have a feeling it was the cause of me locking up.

i guess it really doesnt warrant a response anymore, but if anyone has ever encountered this situation and found out what was wrong, i'd be curious to know incase it happens again.
investigator
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Sun Nov 18, 2007 4:05 pm 
I just had to reply because I had the same exact problem with my Krzr. It happened a week after getting a software update for different issues.

My phone was on the same constant cycle and didn't stop. I also kept saying I had picture messages, but when I hit ok- nothing happened.

Luckily I got a replacement!
terrig01
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Sat Jan 19, 2008 10:33 pm 
This is the exact reason I found this message board - to see if anyone else had this problem. Mine started acting strange today. It keeps telling me (while I'm on the phone) that it has a picture message, but nothing is there. It also is stuck in this cycle of restarting over and over. My battery was dead in 4 hours today! My phone is 4 months old! I guess I should send it back. Also my phone has not been wet or anything. I'm not so sure I want another one though!
jibrilhannah
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Tue Apr 08, 2008 7:21 pm 
I'm having the same problem now, and so is my girlfriend. It freezes, and keeps going on and off. It also gives me this message saying a have a new picture message when nothing is there. Can anyone help? How did you get it replaced? Thanks in advance for the help
sediawazhere
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Sat Apr 26, 2008 3:19 pm 
ahh i'm having the same exact problem it had happened once before then fixed itself ina day now it's been a week and it's still going on. and they will not give me a replacement because i have a crack on my phone?
what am i to do?
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