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Home > Cell Phone Forums > Manufacturers Talk > Motorola Talk > Motorola V550 can't enter Message Centre

Motorola V550 can't enter Message Centre

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daviewz
Antenna Booster Novice
Posts: 8
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Sat Sep 15, 2007 2:16 pm 
I have a Motorola V550. Suddenly I am unable to enter text into the message centre. If attempting to enter individual letters the cursor freezes after 6 key presses. If I try predictive text it freezes straight away. Numbers and symbols can be entered with no problems. Not a lot of good unless I devise a code.
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mikekay10
Moderator
Posts: 2959

Service Provider:
Vodafone
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Sat Sep 15, 2007 4:26 pm 
Delete the itap_user_dictionary file using a p2k program and restart the phone
daviewz
Antenna Booster Novice
Posts: 8
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Sat Sep 15, 2007 5:21 pm 
Thanks for the advice but I'm afraid I have no idea how to do that or what a p2k program is or how I access one.

mikekay10
Moderator
Posts: 2959

Service Provider:
Vodafone
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Sat Sep 15, 2007 7:05 pm 
Check the guide to connecting with p2k programs in tutorial section
daviewz
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Posts: 8
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Sun Sep 16, 2007 5:41 am 
Thanks again. I've read through the tutorial and am still not too sure what I'm looking for; will it be more obvious once I've downloaded something?
I'm assuming I have to connect the phone via a USB lead rather than Bluetooth. I don't recall getting a lead or installation disc with the phone, which was bought brand new.

mikekay10
Moderator
Posts: 2959

Service Provider:
Vodafone
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Sun Sep 16, 2007 1:40 pm 
Yes you need the USB cable for p2k programs - it should be pretty easy to find - its the same as psp and many digi cameras

Once you have connected with a p2k program you will see an a/ folder, inside this is a file itap_user_dictionary

You need to delete this and restart the phone
daviewz
Antenna Booster Novice
Posts: 8
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Tue Sep 18, 2007 5:52 am 
Many thanks for your help. I need to get a usb cable before I go any further but as you say they seem pretty easy to get hold of.
daviewz
Antenna Booster Novice
Posts: 8
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Fri Sep 21, 2007 4:49 pm 
Got a data cable; took a lot of trial and error before I found what I was looking for but I'm glad to say that all is now up and running correctly.
Thanks for your help.

mikekay10
Moderator
Posts: 2959

Service Provider:
Vodafone
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Fri Sep 21, 2007 5:36 pm 
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