AT&T won't cancel service - Moving to area with no-cover
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enviromet Posts: 1
Tue Oct 02, 2007 3:21 pm
I'm looking for a hand here. I've moved to the UK for the next three years for school. I've been with ATT Wireless since before they were Cingular. (Yes, I was a blue customer.) Now, what I've read through this forum is that if I've moved to an area where there is no ATT coverage, then my contract will be terminated without the ETF of $175.00. My current contract is not supposed to end till June 2008. The problem that I've run into in calling customer support is that they stated the non-coverage claim only works if I stay in the US. Since I've moved to another country, it's inferred that I won't have coverage, therefore the contract is still valid. Can someone enlighten me on how that works?
Many Thanks,
~Marc
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Barciur Posts: 246
Phone Model: Nokia 5300
Service Provider: T-Mobile USA/Plus GSM
Tue Oct 02, 2007 6:10 pm
I don't know the answer for your question, but there is something called International Roaming that may put you in trouble.
BigRUSS Posts: 2118
Phone Model: two cans ( del monte) and some string,
Service Provider: RussCo
Thu Oct 04, 2007 1:23 pm
not the contract is still valid, it does state in your t&c that if you move to a non coverage area you will still be accountable for ETF's , it was not att's fault you moved you did so on your own accord and you are accountable for the contract you agreeded upon sorry
schmiddydawg Posts: 15
Fri Oct 12, 2007 5:29 pm
unfortunately i think all you can do is leave the contract and let it run out if u dont want the charges
4starcashier Posts: 19
Sat Oct 13, 2007 1:10 pm
Can't you get someone else to take yer phone while you're in the UK? Just a suggestion.
Naelyan Posts: 68
Phone Model: Samsung M620 Upstage
Service Provider: SaskTel
Sat Oct 13, 2007 1:34 pm
Either that, or if you know someone who is starting up new service soon, Transfer of Service ($1 and a number change ($36, if you can't talk your way out of it) is a lot less than a $175 Early Termination fee. Might want to ask around to friends/family.
Now, what I've read through this forum is that if I've moved to an area where there is no ATT coverage, then my contract will be terminated without the ETF of $175.00. My current contract is not supposed to end till June 2008. The problem that I've run into in calling customer support is that they stated the non-coverage claim only works if I stay in the US. Since I've moved to another country, it's inferred that I won't have coverage, therefore the contract is still valid. Can someone enlighten me on how that works?
and a number change ($36, if you can't talk your way out of it) is a lot less than a $175 Early Termination fee. Might want to ask around to friends/family.
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