| Author |
Message |
akguy
Posts: 1 |
 
Wed Nov 21, 2007 2:10 am |
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got a new phone that was accessing data without my knowledge and I got this huge bill. i had no way of knowing untill i got the bill. didn't even know that was possible with my coverage. i had asked for unlimited minutes a few years ago after i once got a big bill to avoid this type of thing. at the time i was very specific that i did not want any surprizes on my bill and i needed to know that it would be the 70 per month charge. when i called on this item the customer care people told me that my phone used the time, its in the contract, and i have to pay the 1,479. do i have any hope?
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elmo01
Posts: 2155
Phone Model:
Samsung SPH-M510
Service Provider:
Bell Canada |
Fri Dec 07, 2007 12:36 pm |
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you could try escalating to a supervisor.
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4starcashier
Posts: 14 |
Wed Dec 19, 2007 4:37 am |
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CellOne Sucks believe me I've heard stories.sorry this don't help.shouldda went with a name brand carrier.and NOT U.S. Crapular! (Cellular)
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McGirk
Posts: 2361
Phone Model:
AX380 Wave
Service Provider:
Alltel |
Tue Jan 22, 2008 10:55 am |
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To be honest you're stuck in sort of a he said, she said situation. You can say you didn't know the phone used it, and they can say you're dodging the charges.
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