| Author |
Message |
BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
 
Wed Jan 09, 2008 8:01 pm |
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im hoping soon to be working at the resorce desk waiting to hear back for an interview
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Cptech31
Posts: 572
Phone Model:
LG
Service Provider:
Hmm what service |
Thu Jan 10, 2008 10:21 am |
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i am waiting on the hr department to call me for a tl interview
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BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Mon Feb 04, 2008 4:16 pm |
i thought you need a business degree to work in HR?
Well resorce desk was a flop but i have my hat in QA and Vendor QA now waiting on prescreens for both
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McGirk
Posts: 2381
Phone Model:
AX380 Wave
Service Provider:
Alltel |
Tue Feb 05, 2008 10:21 am |
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RUSS you're too lovable to get either position.
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BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Tue Feb 05, 2008 2:13 pm |
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thats why i would be great in QA im fair , if you deserve to get yelled at i will , if not i wont
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McGirk
Posts: 2381
Phone Model:
AX380 Wave
Service Provider:
Alltel |
Wed Feb 06, 2008 10:08 am |
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Yes, but that kind of honestly is desperately needed on the phone.
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cantree
Posts: 6
Phone Model:
Sidekick LX
Service Provider:
T-Mobile |
Sun Apr 06, 2008 4:53 pm |
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In my center, 96 new hires were brought in (Oct. 8, 07) to open up the brand new call center. We had an extensive 8 weeks of training (4 wks classroom and 4wks on calls). We were broken up into teams of 16 people each (give or take) and each team has a trainer and a training assisstant who stay throughout the full 8 wks. When we went into floor training, we had an additional 3-4 tenured reps, senior reps and coaches from other centers for floor support. Even after training you are in a pod with 14 reps, a senior rep, and a coach who sit right in the pod with you. Great support for reps. During training we didn't have the benefit of shadowing because, well, there was no one to shadow (we were the first group brought in). But the new hires now do have that added advantage.
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