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Message |
sora0256
Posts: 71
Phone Model:
Wing, Sidekicks 1,2,3,lx, RAZR V3re, Samsung Blast, Shadow, RAZR V3T, Pantech C300, Voyager, enV and Shine
Service Provider:
T-Mobile, AT&T, Sprint, and Verizon |
 
Mon Mar 10, 2008 6:04 pm |
| iowa wrote: | | sora0256 wrote: | I have had Sidekicks 1, 2, and 3. I am currently using the Sidekick LX. I have had T-Mobile since 2001 and have had absolutely no problems with the warranty exchange.
As for the water damage, have you considered that your sweat can manage to get into the device? That might've been the reason why.
And if you don't want T-Mobile then switch to another provider that will give you headaches. My family has had AT&T, Sprint, Verizon, and T-Mobile. Whenever we call Customer Service for Sprint, Verizon, and AT&T; they gave us headaches. It got to the point where my dad had to contact the FCC to get us out of our contract.
T-Mobile is overall a good company. The only issues I've had have been reception. |
Lmao. So You Would Trade Reception And Features In Exchange For Reps Kissing Your But? Lmao! My service with sprint is so good i've only had to call cs once in three years. |
LOL! Then you've been lucky. I've had no problems with the reps considering I know the Vice President's Daughter of T-Mobile! lol
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cantree
Posts: 6
Phone Model:
Sidekick LX
Service Provider:
T-Mobile |
Sun Apr 06, 2008 6:50 pm |
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In 6 months as a csr I have only had one guy call in to dispute an Out of Warranty fee. As a whole we educate customers as much as possible about the out of warranty fee. I do believe that many customers think liquid damage only comes from liquid being spilled on the device, or the device being submerged in water. But liquid damage can come from something as simple as leaving the phone on the bathroom counter while you take a steamy shower. And even if the extenal liquid damage indicators show no liquid damage, the internal indicators may show something different. A good rule of thumb: If your phone is worth more than would would like to pay for a replacement, definitely purchase the insurance.
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