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Beware of AT&T cell phone service

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aashti
Antenna Booster Novice
Posts: 1
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Fri Dec 28, 2007 1:34 pm 
Beware of AT&T cell phone service, they provide features/ facilties in your cell phone which you are not aware of and you end up paying thousands of dollars of bill.

Last edited by aashti on Sat Dec 29, 2007 9:03 am, edited 1 time in total
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Cptech31
Tech Expert
Posts: 650

Phone Model:
Nokia 6085

Service Provider:
AT&T/Cingular
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Fri Dec 28, 2007 3:05 pm 
now don't believe a word of this you would have called the same number or numbers many of times to be charged that much. i am an att rep and i have filed adjust paperwork for 2-15 thousand dollars that were credited back to customer accounts. But att was resp for paying the ld charges to the int ld carrier. I have seen also where thousands of dollars were credited to cust account for data usage.

Shalalala
Faceplate Artist
Posts: 658
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Fri Dec 28, 2007 3:51 pm 
How is this ATTs fault?
If you made the calls, and knowingly, it would be $1200 phone bill - if "by accident" then you might have had just a few dollars. Please don't lie because you were too dumb to read your contract.

elmo01
Moderator
Posts: 2335

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
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Fri Dec 28, 2007 3:51 pm 
aashti wrote:
(extra deleted)dialing facility in your cell phone and when you end up making international call by misatkes, they charge 100 times more than the regular international call from any other service provider.


.


what country were you dialling by "mistake"

BigRUSS
Flashing Antenna Designer
Posts: 2118

Phone Model:
two cans ( del monte) and some string,

Service Provider:
RussCo
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Wed Jan 02, 2008 2:44 pm 
sounds like some irresponsible parent bought the child a cell phone and a lot of internets was used so obviously it not their fault it at&t's fault icon_huh.gif icon_huh.gif icon_huh.gif

gerio
Faceplate Artist
Posts: 476

Phone Model:
(Long sigh) 'Nother iPhone (keeping my Moto Q, though)

Service Provider:
AT&T & Cellular South
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Wed Jan 02, 2008 6:08 pm 
aashti wrote:
Beware of AT&T cell phone service, they provide features/ facilties in your cell phone which you are not aware of and you end up paying thousands of dollars of bill.


Documentation and proof, please

Geri O

Cptech31
Tech Expert
Posts: 650

Phone Model:
Nokia 6085

Service Provider:
AT&T/Cingular
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Thu Jan 03, 2008 7:56 am 
talk about a retard post once and probley will never return

Shalalala
Faceplate Artist
Posts: 658
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Thu Jan 03, 2008 1:55 pm 
This guy tried to post on the att forums too.sigh

SCTrojanfan
3D Hologram Enthusiast
Posts: 16

Service Provider:
Cingular
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Sun Feb 24, 2008 10:46 pm 
Hey TheManator, are you a AT&T/Cingular rep? Because if you are, why are you wondering why people are bashing the company with your type of attitude.
Let's see if you have somewhat of an intelligent answer for this:
I was getting charged for Internet downloading for months and most of the times that were POSTED on my bill where 2am, at 2am I'm sleeping. I call and get "DUH, I don't know", maybe that was you I was talking to.

BigRUSS
Flashing Antenna Designer
Posts: 2118

Phone Model:
two cans ( del monte) and some string,

Service Provider:
RussCo
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Mon Feb 25, 2008 1:58 pm 
WOW and with an attitude like that im actually shocked that customers aresurprised they get condescending responses from customer service reps.

You know respect isn’t something you deserve as a customer , its something you earn, by treating the people who are there to help you with the same respect you want to be treated with


Last edited by BigRUSS on Tue Feb 26, 2008 3:10 pm, edited 1 time in total
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