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Home > Cell Phone Forums > Service Provider Talk > CSR Talk > Kids and PDAs do not mix

Kids and PDAs do not mix

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TheManator
Faceplate Artist
Posts: 662

Phone Model:
SGH-D807 & SGH-i609 & 8GB iPhone

Service Provider:
at&t mobility
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Sat Jan 12, 2008 6:13 pm 
OK
I don't know if anyone else gets these calls.
I had a lady call me today and was pissed off because her son's Treo 750 dropped in water and I informed her she cannot add insurance on because it is not compatible, on top of that, if it were, being damaged and trying to add insurance is fraud.

Then she says something only slightly unsuspected.

"Well, then how will my son call me after Kindergarten class?"

Excuse me?

She then informs me her 5 year old needs a new phone right away.

Crazy, huh? Who would have thought her 5 year old was a business man? But then again, I've seen a pregnant 5 year old, so I guess crazier things can happen.
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getLitnow
Radiation Shield Addict
Posts: 187

Phone Model:
Motorola MicroTAC Elite

Service Provider:
Phones R' Us
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Sun Jan 13, 2008 7:47 pm 
yeah, that's some pretty messed up sh*t, lol. i guess unless it was just an extra device she had

btw, how is insurance not compatable with a treo?

BigRUSS
Flashing Antenna Designer
Posts: 2105

Phone Model:
two cans ( del monte) and some string,

Service Provider:
RussCo
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Mon Jan 14, 2008 3:01 pm 
asurion will not insure any of at&t's pda devices except the black jack

McGirk
Flashing Antenna Designer
Posts: 2361

Phone Model:
AX380 Wave

Service Provider:
Alltel
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Tue Jan 15, 2008 4:02 pm 
Any idea why? Does that mean that the iPhone is not covered by Asurion?
GreySoul
3D Hologram Enthusiast
Posts: 37

Phone Model:
Samsung SYNC

Service Provider:
AT&T
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Tue Jan 15, 2008 5:05 pm 
McGirk wrote:
Any idea why? Does that mean that the iPhone is not covered by Asurion?


correct

BigRUSS
Flashing Antenna Designer
Posts: 2105

Phone Model:
two cans ( del monte) and some string,

Service Provider:
RussCo
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Wed Jan 16, 2008 3:36 pm 
McGirk wrote:
Any idea why? Does that mean that the iPhone is not covered by Asurion?


i would assume att gets a bigger kick back from asurion for not covering pda phones , but then again asurion could just be pricks like that

TheManator
Faceplate Artist
Posts: 662

Phone Model:
SGH-D807 & SGH-i609 & 8GB iPhone

Service Provider:
at&t mobility
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Thu Jan 17, 2008 1:15 pm 
Well, some OLDER model PDAs are covered, but that is pretty much it.

McGirk
Flashing Antenna Designer
Posts: 2361

Phone Model:
AX380 Wave

Service Provider:
Alltel
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Sat Jan 19, 2008 4:38 pm 
Interesting, Alltel also uses Asurion, but they also charge more for 'premium' phones, seems as if that would be a good route to take. Alltel charges 7 instead of 5 for the premium phones.

elmo01
Moderator
Posts: 2155

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
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Wed Jan 23, 2008 8:01 am 
different agreement with a different company. ATT larger population ergo a larger risk

McGirk
Flashing Antenna Designer
Posts: 2361

Phone Model:
AX380 Wave

Service Provider:
Alltel
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Wed Jan 23, 2008 10:16 am 
Nah, wouldn't be a larger risk, the percentages wouldn't change, but it would rake in a lot more cash.
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