| Author |
Message |
BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
 
Fri Jan 25, 2008 3:11 pm |
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what you mean you DONT have a majic wand?
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McGirk
Posts: 2361
Phone Model:
AX380 Wave
Service Provider:
Alltel |
Fri Jan 25, 2008 3:43 pm |
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I do, I'm just not sharing.
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TheManator
Posts: 662
Phone Model:
SGH-D807 & SGH-i609 & 8GB iPhone
Service Provider:
at&t mobility |
Fri Jan 25, 2008 9:20 pm |
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Please, we don't want to share your so called "wand" - who knows where it has been.
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McGirk
Posts: 2361
Phone Model:
AX380 Wave
Service Provider:
Alltel |
Sat Jan 26, 2008 10:17 am |
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It's been in the usual places, until I start drinking . . .
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BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Mon Feb 04, 2008 4:06 pm |
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so when you drink it goes in unusual places?
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McGirk
Posts: 2361
Phone Model:
AX380 Wave
Service Provider:
Alltel |
Tue Feb 05, 2008 10:27 am |
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Reference to a Rodney Carrington song.
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kcsgal
Posts: 3
Phone Model:
BB Curve
Service Provider:
T-Mobile |
Thu Apr 03, 2008 2:47 am |
So I've worked for T-Mobile for 5 years. and some calls stick out in my mind more than ANY others. case in point:
Me: Thanks for calling, blah.
Her: OH MY GOSH! MY PHONE WON'T MAKE CALLS! YOU NEED TO CREDIT ME AT LEAST 3 MONTHS BECAUSE MY PHONE WON'T WORK! 
Me: Oh wow! I'm really sorry, let's get your account pulled up. Now i see that you're calling me on that phone right now, correct?
Her: NO! I just told you it won't work! It won't even turn on! 
Me: (checking my caller ID again, and saying, yup, it's the same number) so I ask her to take the back of the phone and the battery off.
Her: I can't, it will hang up the call.
Me: (yes, i muted for a moment as a sign of respect for the brain cells I had just lost  ) ok, so we are on the phone. What's happening, are you getting an error message when you try to make a call?
Her: LOOK! I am in the middle of a Mexican riot! I need to call the police, and I can't! My phone hasn't worked in months!
Me: Ok, have you been using another phone, or are you right now? I see a lot of usage, so we just need to figure out where the problem is. If you need to go to call the police, I can just note this, and you can call back later.
Her: ARE YOU DISCRIMINATING AGAINST ME? I AM A BLACK WOMAN IN A MEXICAN RIOT!
Me: (ummmmm.  .) No, ma'am, I want to help, but if you are in an emergency situation, I don't want to take your time.
Her: Listen her, you f*****g b***h, I could be killed any moment, I want to call my family!
Me: Ok. Tell me what the issue is, I want to help! Do you have the phone with you (giving up on logic at this point)
Her: I AM ON THE F*****G PHONE! ARE YOU HAPPY? JUST CREDIT MY ACCOUNT!
Me: (being a mite bit naughty) Ma'am, crediting the account is not going to help you in an emergency situation, we need to get your phone working. 
Her: Is it because I'm a woman? is that why you won't credit me?
Me: Ma'am, I am a female, and a credit is not going to fix your service
*****At this point, she screams and curses for about 5 minutes straight, my sup has plugged in with me and we watch our IQ points dwindling***************
Her: I was just in a fatal car accident. I need to call my family.
Me: (WTF?) I'm sorry? I really think you need to call 911.
Her: I NEED A CREDIT ON MY ACCOUNT, AND YOU NEED TO MAKE ME ABLE TO MAKE PHONE CALLS!
***Another 5 minute cursing session****
Her: Are you going to help me or not?
Me: Ma'am, it sounds like you have a lot going on right now. (I review the ntoes in her account, and she had called at least 7 times in the last year, saying she was in a fatal car accident, and needed a credit.) By definition, if you have had a fatal car accident, then you are dead. And our phones may be good, but they're not going to make a call from beyond the grave.
Her: Click.
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T-MobileAgent
Posts: 1 |
Sun Apr 13, 2008 9:33 am |
Haha. I got a call the other day and the customer asked if I liked frozen fish sticks. I said, "Can I help you with something?" and he said "Yes. You can preheat my oven." And he hung up.
I want to slap some people across the face I swear.
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moonlightlover
Posts: 1 |
Mon May 05, 2008 4:36 pm |
| McGirk wrote: | | You're right, and the ones that do read just think that WE are part of the problem, not them. |
actually no i read these bc they r funny and i cant believe some of the people that call yall. they need to know how to talk better with CSRs bc they r the one trying to freakin help not get b**ched at
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McGirk
Posts: 2361
Phone Model:
AX380 Wave
Service Provider:
Alltel |
Tue May 06, 2008 9:19 am |
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Marks it on calendar.
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