Me: thank you. and can i get the name on the account.
Her: at&t
Me: um. no, no like the name of the person that opened the account.
Her: oh. john smith.
Me: thank you and the last 4 of the SSN
Her: well thats what i called you to get.
Me: well i cant give that out, is he around maybe you can ask him.
Her: yeah.
Me: .ok. . . can. you ask him then?
Her: yeah.
Me: . . . what did he say?
Her: oh. ill call back later.
_________________________
You dont deserve a cell phone.
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OnCrackberry Posts: 19
Phone Model: Iphone 3G White, PEARL, W600i, W580i, D807, V3, P207, thats about it
Service Provider: ATT
Mon Jan 21, 2008 1:36 pm
LOL Lovely customers.I Cant wait to start taking calls again! lol yeah right haha
BigRUSS Posts: 2118
Phone Model: two cans ( del monte) and some string,
Service Provider: RussCo
Tue Jan 22, 2008 10:07 pm
Thank you for (blah blah blah)
Cust: Yea my answering tones arnt working , i bought a bucnh of them and nere got them
Me: Thats correct they do not download to your phone.
Cust: I know that but they dont work I didnt get them.
Me: Correct you wont recive them the dl to a computer you need to log in to your account , ans asign them.
Cust: Yea i know , i dune that but it still dont work .
Me: Well i would be happy to assist you to make sure it was done correctly.
Cust: I KNOW WHAT IM DOING, Just Remove The Answer tones.
( obvioulsy not because your calling me )
Me: ok its removed , Juuuust to let you know you will be held accountable for all tones already purchased
yea im an ass like that
McGirk Posts: 2411
Phone Model: AX380 Wave
Service Provider: Alltel
Wed Jan 23, 2008 10:19 am
Not an ass at all, he bought it, he's responsible for it. Just because you can't figure out how to program you VCR doesn't mean you get to return later.
BigRUSS Posts: 2118
Phone Model: two cans ( del monte) and some string,
Service Provider: RussCo
Wed Jan 23, 2008 2:27 pm
got a great one today
Thank you for (blah blah blah)
cust: yea are yall having any issues in anytown
Me: (looks) no sir. what seems to be the prob?
Cust: well im not geting ANY service
Me: im sorry to hear that. id be happy to assist you . I can take it , that its safe to say your not on that phone right now?
Cust: No im calling you from the phone
Me:
McGirk Posts: 2411
Phone Model: AX380 Wave
Service Provider: Alltel
Wed Jan 23, 2008 4:14 pm
*smacks stupid customer with stick*
BigRUSS Posts: 2118
Phone Model: two cans ( del monte) and some string,
Service Provider: RussCo
Wed Jan 23, 2008 10:18 pm
yea i muted hi and said " so you have no service but your calling me from you cell phone ?" like 4 people around me started laughing
McGirk Posts: 2411
Phone Model: AX380 Wave
Service Provider: Alltel
Thu Jan 24, 2008 10:03 am
It's too bad that customers aren't here reading some of this, so they would know what NOT to do when calling in for customer service.
Cptech31 Posts: 650
Phone Model: Nokia 6085
Service Provider: AT&T/Cingular
Fri Jan 25, 2008 9:44 am
we would not be that lucky
McGirk Posts: 2411
Phone Model: AX380 Wave
Service Provider: Alltel
Fri Jan 25, 2008 10:07 am
You're right, and the ones that do read just think that WE are part of the problem, not them.
id be happy to assist you 
