| Author |
Message |
dbutler916
Posts: 1 |
 
Sat Jan 19, 2008 5:16 pm |
so i get a call.
Thank you for (blah blah blah)
Me:can I get your name please?
Her: uh. Jane Smith.
Me: thank you. and can i get the name on the account.
Her: at&t
Me: um. no, no like the name of the person that opened the account.
Her: oh. john smith.
Me: thank you and the last 4 of the SSN
Her: well thats what i called you to get.
Me: well i cant give that out, is he around maybe you can ask him.
Her: yeah.
Me: .ok. . . can. you ask him then?
Her: yeah.
Me: . . . what did he say?
Her: oh. ill call back later.
_________________________
You dont deserve a cell phone.
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OnCrackberry
Posts: 18
Phone Model:
PEARL, W600i, W580i, D807, V3, P207, thats about it
Service Provider:
ATT |
Mon Jan 21, 2008 1:36 pm |
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LOL Lovely customers.I Cant wait to start taking calls again! lol yeah right haha
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BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Tue Jan 22, 2008 10:07 pm |
Thank you for (blah blah blah)
Cust: Yea my answering tones arnt working , i bought a bucnh of them and nere got them
Me: Thats correct they do not download to your phone.
Cust: I know that but they dont work I didnt get them.
Me: Correct you wont recive them the dl to a computer you need to log in to your account , ans asign them.
Cust: Yea i know , i dune that but it still dont work .
Me: Well i would be happy to assist you to make sure it was done correctly.
Cust: I KNOW WHAT IM DOING, Just Remove The Answer tones.
 ( obvioulsy not because your calling me )
Me: ok its removed , Juuuust to let you know you will be held accountable for all tones already purchased 
yea im an ass like that
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McGirk
Posts: 2381
Phone Model:
AX380 Wave
Service Provider:
Alltel |
Wed Jan 23, 2008 10:19 am |
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Not an ass at all, he bought it, he's responsible for it. Just because you can't figure out how to program you VCR doesn't mean you get to return later.
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BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Wed Jan 23, 2008 2:27 pm |
got a great one today
Thank you for (blah blah blah)
cust: yea are yall having any issues in anytown
Me: (looks) no sir. what seems to be the prob?
Cust: well im not geting ANY service
Me: im sorry to hear that.  id be happy to assist you . I can take it , that its safe to say your not on that phone right now?
Cust: No im calling you from the phone
Me: 
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McGirk
Posts: 2381
Phone Model:
AX380 Wave
Service Provider:
Alltel |
Wed Jan 23, 2008 4:14 pm |
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*smacks stupid customer with stick*
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BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Wed Jan 23, 2008 10:18 pm |
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yea i muted hi and said " so you have no service but your calling me from you cell phone ?" like 4 people around me started laughing
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McGirk
Posts: 2381
Phone Model:
AX380 Wave
Service Provider:
Alltel |
Thu Jan 24, 2008 10:03 am |
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It's too bad that customers aren't here reading some of this, so they would know what NOT to do when calling in for customer service.
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Cptech31
Posts: 572
Phone Model:
LG
Service Provider:
Hmm what service |
Fri Jan 25, 2008 9:44 am |
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we would not be that lucky
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McGirk
Posts: 2381
Phone Model:
AX380 Wave
Service Provider:
Alltel |
Fri Jan 25, 2008 10:07 am |
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You're right, and the ones that do read just think that WE are part of the problem, not them.
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