My husband received a few phone calls from another AT&T customer. They left VM's but none of these calls showed up on the call log in any way. How can this be happening? They called at least 4 different times and left VM messages and not one call showed up as an incoming phone call. I am confused.
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elmo01 Posts: 2341
Phone Model: Samsung SPH-M510
Service Provider: Bell Canada
Thu Feb 07, 2008 7:29 am
call log in the phone or on the bill?
kimk760 Posts: 3
Thu Feb 07, 2008 10:50 am
On the bill. I don't know about the phone itself. this was over a period of 3 days and none of them showed. When i called ATT they could not explain it.
Celtic Dragon Posts: 251
Phone Model: SE w610i/BJ II
Service Provider: Cingular/AT&T
Thu Feb 07, 2008 11:32 am
There is a feature on voice mail where you send a message to a person's box directly. The number wouldn't ring to the phone or show up on the bill because that person isn't actually calling, only sending a message.
Shalalala Posts: 658
Thu Feb 07, 2008 12:37 pm
It won't show up on your bill - plus, since Sept, all detailed calling history is going to be removed from the paper bill.
kimk760 Posts: 3
Fri Feb 08, 2008 11:35 am
Turns out that he heard the phone ring and saw who the call was from and let it go to voicemail but none of these calls showed on the bill. Don't get how they were able to do this.
elmo01 Posts: 2341
Phone Model: Samsung SPH-M510
Service Provider: Bell Canada
Fri Feb 08, 2008 11:50 am
you only see on the bill the calls that CONNECT to the phone. a VM is an unanswered call
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