| Author |
Message |
reversed
Posts: 25
Phone Model:
E250
Service Provider:
o2 UK |
 
Sun Nov 30, 2003 4:37 pm |
Hi
I posted about a problem i'm having with my 6100 battery, thanks to all who replied  . I contacted Nokia and they said I should go to a Nokia service point, my question is, do I need to take anything other than my phone with me?? My Club Nokia membership card (I hope not cos I don't have it yet, lol)?? The phone's box??, or do I just go along with my phone and explain the problem. I realise this probably seems a stupid question but i've never had to go before and I don't wanna get there only to be told I should have brought this, that or the other.
Thanks
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Bjoern
Posts: 3611
Phone Model:
Nokia E61
Service Provider:
o2 Germany |
Sun Nov 30, 2003 4:56 pm |
You only need your phone and the sales slip.
The IMIE is printed on it so the people in the care centre know, that it's really your phone and it has warranty.
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reversed
Posts: 25
Phone Model:
E250
Service Provider:
o2 UK |
Sun Nov 30, 2003 7:07 pm |
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I don't have the sales slip, I bought the phone from o2 online, so I don't have one. Should I take the letters o2 sent me with the phone?
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johnnyspliff
Posts: 146
Phone Model:
nokia 3650
Service Provider:
Voadfone |
Sun Nov 30, 2003 7:44 pm |
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I'm guessing that any proof of purchase will do. so long, as you can prove to them that you actually bought the phone, then you should be ok.
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Bjoern
Posts: 3611
Phone Model:
Nokia E61
Service Provider:
o2 Germany |
Sun Nov 30, 2003 8:18 pm |
Johnny is right, any letter from o2 with your IMEI on it is proof enough.
But they should have sent a kind of sales slip with the phone. Check the papers which had come with the cellphone (letters from o2).
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reversed
Posts: 25
Phone Model:
E250
Service Provider:
o2 UK |
Sun Nov 30, 2003 9:13 pm |
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thanks. I checked and there's a letter with the IMEI and my address and name on it, so i'll take that along. Thanks for the help
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eggster2k
Posts: 22 |
Mon Dec 01, 2003 3:03 pm |
i have owned nokias for many years and never have needed a receipt, i just take my phone in and they sort the problem.
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