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strghtupG
Posts: 1 |
 
Mon Mar 03, 2008 10:56 pm |
ok so my OLD chocolate phone broke randomly(not my fault the screen just turned white randomly) and I have a warrenty.
I know they wont have my phoen in supply at the verizon store so I was wondering do they give me $150 discount since thats what I payed?
thanks everyone
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Delegator
Posts: 2 |
Thu Mar 06, 2008 4:30 pm |
Don't assume that they won't have your phone available. They may actually have refurbished phones with which to replace yours.
Failing that, they will likely give you a replacement "equivalent" phone. Or, perhaps they will fix your current one.
And, that warranty probably has a $50 deductible.
Also, how old is OLD? If your phone is 2 years old then you would qualify for a discount on a new phone anyway. Maybe not $150, but probably $100.
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techiechic
Posts: 5 |
Tue Mar 25, 2008 3:43 am |
If your phone broke in 2 pieces or broke due to manufactuer defect, you will get a waranty replacement, which is always a refurbished phone under waranty policy. If they don't have a chocolate available, you might be able to negotiate a refurbished lg8550 "new chocolate" but try and call and talk to tech support, I wouldnt go to the store for anything. ever.
If the phone is damaged, more than regular wear and tear or has been wet, waranty wont cover it. you would need insurance or you're in trouble.
If you've had your phone a year or two, you may qualify for an early upgrade, or possibly an exception upgrade. Call and ask about it.
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