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Home > Cell Phone Forums > Service Provider Talk > CSR Talk > Flattery won't work

Flattery won't work

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cantree
Antenna Booster Novice
Posts: 6

Phone Model:
Sidekick LX

Service Provider:
T-Mobile
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Tue Apr 08, 2008 9:55 am 
So I had a call come in yesterday from a customer who wanted his restore fees credited.

"Yeah, I have these restore fees. I'd really like you to credit them for me and I know you will because you're so nice and so pretty."

Um.yeah. That line might work a little better if you could actually see me.but nice try.
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McGirk
Flashing Antenna Designer
Posts: 2387

Phone Model:
AX380 Wave

Service Provider:
Alltel
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Wed Apr 09, 2008 10:37 am 
At least it's a nice change from them yelling and cursing at you.

cantree
Antenna Booster Novice
Posts: 6

Phone Model:
Sidekick LX

Service Provider:
T-Mobile
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Wed Apr 09, 2008 8:15 pm 
McGirk wrote:
At least it's a nice change from them yelling and cursing at you.
So true. It's just so hilarious. I wonder if that ever works for him...

D
Radiation Shield Addict
Posts: 69

Phone Model:
Nok6133

Service Provider:
T-Mobile
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Sun Jun 08, 2008 3:52 pm 
tell him how about an educational one -- if it happens again the charge is valid & give him the information about the Balance Messenger
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