| Author |
Message |
geordieminx
Posts: 1 |
 
Tue May 13, 2008 5:35 am |
 Well my phone is offically broke
it wont switch its self on. i tried plugging in the travel adaptor and it seemed to switch on.
Now it just wont swtich on all together.
Please please help me 
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McGirk
Posts: 2361
Phone Model:
AX380 Wave
Service Provider:
Alltel |
Thu May 15, 2008 9:11 am |
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Try a new battery, sometimes if the battery is totally shot, it will not turn on. Take it too a dealer and see if they'll try it first, hate to have you buy a new battery and have that not be the problem.
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across110th
Posts: 4 |
Thu May 15, 2008 10:20 pm |
IF the phone simply will not turn on, as McGirk stated, a new battery is the first option. I would check with your service provider's retail store since most phones have a one year warranty on the battery and it may be able to be replaced at no charge.
Other than that, a warranty exchange on the hanset may be necessary if it is still within the first year, however, a warranty exchage phone is going to be a refurbished phone. all wireless carriers handle warranty claims this way.
Also, you could get in touch with Motorola since they are the manufacturer and ultimately the one who stands behind the warranty.
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McGirk
Posts: 2361
Phone Model:
AX380 Wave
Service Provider:
Alltel |
Fri May 16, 2008 9:41 am |
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You'd be better off buying a phone outright, I've spoken to many people who sent their phone back to Motorola, several months later they'll get the phone back with nothing at all done to it. Not saying this will happen every time, but I have heard of it often enough to be wary.
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