| Author |
Message |
martin2006
Posts: 13 |
 
Thu Aug 14, 2008 6:18 pm |
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Every time I sign on to AOL Instant Messenger it connects, then times out during the receiving buddies phase at around 80% then says "Communication Error. Please check settings and try again." This is not a new error, it's been occurring since I bought the phone. In fact, I had the same error on my two previous phones, a motorola razr v3 and a samsung t209 (though it did work intermittently on those two).
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mpapple10
Posts: 1024
Phone Model:
T-Mobile Shadow/HTC Juno
Service Provider:
T-Mobile |
Fri Aug 15, 2008 10:01 am |
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What day did it begin happening? Tmobile had a data outage that stopped everything from working not long ago and the system could have still been recovering.
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martin2006
Posts: 13 |
Mon Aug 18, 2008 7:42 am |
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It hasn't worked since I got the Pearl in November.
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mpapple10
Posts: 1024
Phone Model:
T-Mobile Shadow/HTC Juno
Service Provider:
T-Mobile |
Mon Aug 18, 2008 7:51 am |
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Do you have the BB data package for your phone? If you do not, you still have to have the backberry enabler (free) added to your account for IM to work.
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martin2006
Posts: 13 |
Mon Aug 18, 2008 10:31 pm |
I do not have the data package. Should that matter, though? Since IM uses text messages? That doesn't explain why I get the same message on my other two phones either.
What is the blackberry enabler?
ETA: I just looked up the enabler, and it seems as thought I have it as I can send and recieve MMS on my phone.
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mpapple10
Posts: 1024
Phone Model:
T-Mobile Shadow/HTC Juno
Service Provider:
T-Mobile |
Tue Aug 19, 2008 9:03 am |
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yes it does use text messages but to initially set up the IM services you need a connection to blackberry servers. even though mms is working that feature is totally dependent on t-mobile, not rim. is the enabler on your account?
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