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Get different replacement phone? Warranty expired

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justinartcore
3D Hologram Enthusiast
Posts: 12

Phone Model:
nokia 6133

Service Provider:
t-mobile
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Sat Aug 23, 2008 5:58 pm 
i've been with tmobile for almost 2 years.and my warranty is already void.

my first phone somehow just became a blank screen when i accidently dropped it and recieved a replacment of the same phone (nokia 6133) when i recieved my replacement the little port for the charger never worked anymore and the guy at tmobile told to get it fixed for like 35$.


i was wondering if i can get a different phone since my warranty isn't active anymore or if i can just get a new contract.by the way i have kid connect which really suks.
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mpapple10
Flashing Antenna Designer
Posts: 1132

Phone Model:
T-Mobile Shadow/HTC Juno

Service Provider:
T-Mobile
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Sun Aug 24, 2008 6:19 am 
is kid connect a prepaid service? I didn't think it required a contract.
justinartcore
3D Hologram Enthusiast
Posts: 12

Phone Model:
nokia 6133

Service Provider:
t-mobile
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Sun Aug 24, 2008 9:58 am 
kid connect is not a pre-paid service.

its just like a 2year contract just i dont get that much minutes only 50min.

its a really crappy service and since my old phone (nokia 6133) doesnt work anymore im using my brother's blackberry pearl. i really want to get a sidekick when my contract expires or switch over to at&t for the iphone
mpapple10
Flashing Antenna Designer
Posts: 1132

Phone Model:
T-Mobile Shadow/HTC Juno

Service Provider:
T-Mobile
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Mon Aug 25, 2008 6:21 am 
if you want a new phone you are going to need to call customer care to see where you are in your contract. the other option forgave is to go to ebay.
justinartcore
3D Hologram Enthusiast
Posts: 12

Phone Model:
nokia 6133

Service Provider:
t-mobile
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Mon Aug 25, 2008 9:46 pm 
i think my contract ends around november.last time i checked.i was just thinking that since my old phone is not working i could get a different one or something.im not sure how t-mobile works.
justinartcore
3D Hologram Enthusiast
Posts: 12

Phone Model:
nokia 6133

Service Provider:
t-mobile
Reply with quote Report post to Moderator
Mon Aug 25, 2008 9:46 pm 
i think my contract ends around november.last time i checked.i was just thinking that since my old phone is not working i could get a different one or something.im not sure how t-mobile works.
mpapple10
Flashing Antenna Designer
Posts: 1132

Phone Model:
T-Mobile Shadow/HTC Juno

Service Provider:
T-Mobile
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Tue Aug 26, 2008 5:20 am 
if it was a 2yr contract than you can get a phone at 22 months. 1yr gets a phone at 11 months. you will need to call customer care and see how close you are.
justinartcore
3D Hologram Enthusiast
Posts: 12

Phone Model:
nokia 6133

Service Provider:
t-mobile
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Tue Aug 26, 2008 8:33 pm 
really.right now they told me november 19th is when my conract officially ends.i could get a sidekick for example but have to add on the extra service? also will i have to extend the contract another 2 years on the same kid connect plan?
mpapple10
Flashing Antenna Designer
Posts: 1132

Phone Model:
T-Mobile Shadow/HTC Juno

Service Provider:
T-Mobile
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Wed Aug 27, 2008 5:12 am 
yes you would be extending your contract 2 years. you can request to do a 1 year contract but will have to pay about $50 more for the phone. a sidekick will work without the data package but if it is ever reset or the battery dies you lose all your info. its basically a brick without the internet
justinartcore
3D Hologram Enthusiast
Posts: 12

Phone Model:
nokia 6133

Service Provider:
t-mobile
Reply with quote Report post to Moderator
Wed Aug 27, 2008 9:36 am 
50$ more with the discount of the activation?.would i still have the kid connect plan?
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