i've been with tmobile for almost 2 years.and my warranty is already void.
my first phone somehow just became a blank screen when i accidently dropped it and recieved a replacment of the same phone (nokia 6133) when i recieved my replacement the little port for the charger never worked anymore and the guy at tmobile told to get it fixed for like 35$.
i was wondering if i can get a different phone since my warranty isn't active anymore or if i can just get a new contract.by the way i have kid connect which really suks.
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mpapple10 Posts: 1132
Phone Model: T-Mobile Shadow/HTC Juno
Service Provider: T-Mobile
Sun Aug 24, 2008 6:19 am
is kid connect a prepaid service? I didn't think it required a contract.
justinartcore Posts: 12
Phone Model: nokia 6133
Service Provider: t-mobile
Sun Aug 24, 2008 9:58 am
kid connect is not a pre-paid service.
its just like a 2year contract just i dont get that much minutes only 50min.
its a really crappy service and since my old phone (nokia 6133) doesnt work anymore im using my brother's blackberry pearl. i really want to get a sidekick when my contract expires or switch over to at&t for the iphone
mpapple10 Posts: 1132
Phone Model: T-Mobile Shadow/HTC Juno
Service Provider: T-Mobile
Mon Aug 25, 2008 6:21 am
if you want a new phone you are going to need to call customer care to see where you are in your contract. the other option forgave is to go to ebay.
justinartcore Posts: 12
Phone Model: nokia 6133
Service Provider: t-mobile
Mon Aug 25, 2008 9:46 pm
i think my contract ends around november.last time i checked.i was just thinking that since my old phone is not working i could get a different one or something.im not sure how t-mobile works.
justinartcore Posts: 12
Phone Model: nokia 6133
Service Provider: t-mobile
Mon Aug 25, 2008 9:46 pm
i think my contract ends around november.last time i checked.i was just thinking that since my old phone is not working i could get a different one or something.im not sure how t-mobile works.
mpapple10 Posts: 1132
Phone Model: T-Mobile Shadow/HTC Juno
Service Provider: T-Mobile
Tue Aug 26, 2008 5:20 am
if it was a 2yr contract than you can get a phone at 22 months. 1yr gets a phone at 11 months. you will need to call customer care and see how close you are.
justinartcore Posts: 12
Phone Model: nokia 6133
Service Provider: t-mobile
Tue Aug 26, 2008 8:33 pm
really.right now they told me november 19th is when my conract officially ends.i could get a sidekick for example but have to add on the extra service? also will i have to extend the contract another 2 years on the same kid connect plan?
mpapple10 Posts: 1132
Phone Model: T-Mobile Shadow/HTC Juno
Service Provider: T-Mobile
Wed Aug 27, 2008 5:12 am
yes you would be extending your contract 2 years. you can request to do a 1 year contract but will have to pay about $50 more for the phone. a sidekick will work without the data package but if it is ever reset or the battery dies you lose all your info. its basically a brick without the internet
justinartcore Posts: 12
Phone Model: nokia 6133
Service Provider: t-mobile
Wed Aug 27, 2008 9:36 am
50$ more with the discount of the activation?.would i still have the kid connect plan?