AT&T doesn't allow ringtone download from other sources

Just curious. This problem has been plaguing me for the last 5 days. I bought a Motorola Z9/AT & T-which I just LOVE!
I have been with AT & T for 7 years and have NO plans to move. Anyway I am not able to download ring tones with my Motorola phone tools 5.0, Mobiledit, or from any other ring tone site. Every single ring tones goes into my Music player & will not SET as a ring tone. When I purchased ones from the AT & T site they of course were able to be set as a ring tone. This seems to be the only way. I have checked four other Forums and the consensus is that AT & T along with quite a few other providers are NO LONGER ALLOWING you to download your own ring tone.these must be purchased from THEIR site. I had no problems with my V3 or any other of the 4 phones I owned before that one. Just the Z9 I bought last week for almost 400$. Just wondering if anyone else had heard this. thank you

Didn't Verizon get into trouble doing this a while back?

There should be a way to load ringtones into that, as well as all of the other, phones AT&T offers. Do some more digging. Have you consulted the manual? And hopefully someone here can offer some help. And I thought the Z9 was almost identical in features plus some to the V9, which I merrily downloaded songs onto with wreckless abandon. So it can happen, just keep working at it.

Geri O

I have read the manual at least 3 times. I have been offered every kind of advice. I have gone thru the entire phone. It just doesn't make sense. The ringtones I am trying to load are edited & cropped so the size is fine, as well, as the others I got from another site.but they all go into the Music player & there is NO option on this phone to set them as ringtone, as I found 9out from reading posts on several other forums. One guy told me to do some MODDING. I am not really into "hacking" my phone and ruining something so expensive.I had just hoped that I was missing something.

AFAIK there are no restrictions on websites per the afore-mentioned Verizon incident.

check the method you are useing

https://www.wireless.att.com/support/tutorials.do?tutorialPage=page2&u niverse=att&deviceId=10430&tutorialsCategory=Getting+Started&tutorialI d=655200

also there is a physical limit to the filesize for the ringtones. if the file is too big the **phone** wont let you play it. check your userguide on the file size for ringtones

It is obvious to anyone who owns the Z9 how to set an EXISTING ringtone---the ones that came with the phone. A tutorial for that, is quite unnecessary--however it is quite a different matter to try to SET one you have downloaded. The max size is 300kb, and even that is hard to get into the ringtone file. I found the best way is to crop/edit the file then send it to my phone via my email account. After 5 days, I was actually able to download 3 songs into the actual RINGTONE file. ALL the songs I attempt to save, are saved.just not to ringtone!

My, a little sensitive, aren't we. Nothing was said about existing ringtones, my dear. And so much for that consensus , eh?

I love the grateful ones.

Enjoy.

Geri O

Been watching this post. I have the same problem and have been working on a fix. As of yet, no go. I am able to create ringtones and load them on other ATT phones no problem. I am also able to upload the same ringtones to the Razor using bluetooth, no problems. The ringtones show up in the music folder and I am able to play them on with the music player, no problems. Getting them to work as ringtones.big problem! ther is something in the software of the phone itself that is disabling the ability to insert these files into the ringtone folder. I can't even access the ringtone folder via bluetooth. Someone has to have a fix for this. Any Ideas?

Well I solved it for myself. As long as I edit the song to 330kb and the birate is 64 its fine as a ringtone. I am using MPTRIM & MOBILEDIT to edit these songa down to what I need.MPTRIM great little program to edit.since I am still having a problem with MPT. Then I still find a have some peroblem getting it to my phone, I just use my email account & send the file to my phone. This has worked sucessfully now for 7 ringtones.

I must say, I was a big user of Mobile Phone Tools, but it would not run on this new notebook for anything and I tried everything. I tried CellSync and that's what I use now for when a friend's or my girlfriend's Razr needs song or ringtone editing (I use an iPhone.

I've not tried subsequent versions of Mobile Phone Tools.

Geri O

I Use bitpim. it's a great program.

AT&T doesn't allow ringtone download from other sources

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