| Author |
Message |
christianfyo
Posts: 3 |
 
Mon Aug 25, 2008 10:59 pm |
Hi everyone,
I have had a Motorola KRZR for about half a year now, and I've been experiencing this problem for about a week, but nothing this bad. From time to time the screen would go blank, it would constantly say that i have inserted, then re-inserted my memory card. Nothing that bad. But then today it was working fine, til i came back upstairs from dinner, flipped it open, and whaddya know?! A blank screen! So i do the usual, open it up, take battery out, wait a few seconds, turn it back on. But what happens when i turn it on? The screen is totally black, like it wasn't even turned on in the first place. The keys are all lit up as usual. So i kinda play by memory. I go to contacts and type in my friends name by memory. I still can not see the screen or what i am doing. I put it up to my ear, and hear ringing. Matt answers, i tell him the story. So i need help with this whole screen issue, since it seems to be working fine internally, except with the screen . Please hep!
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mpapple10
Posts: 1024
Phone Model:
T-Mobile Shadow/HTC Juno
Service Provider:
T-Mobile |
Tue Aug 26, 2008 5:18 am |
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call customer service and get a replacement.
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christianfyo
Posts: 3 |
Tue Aug 26, 2008 5:53 pm |
| mpapple10 wrote: | | call customer service and get a replacement. |
Hmm, is there anyway i can fix it though? If not, i will resort to that, but before that i just want to know if there are any ways to fix it. Thanks! 
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mpapple10
Posts: 1024
Phone Model:
T-Mobile Shadow/HTC Juno
Service Provider:
T-Mobile |
Wed Aug 27, 2008 5:18 am |
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im thinking its a defective screen so there isn't a way to fix it. have you dropped the phone or exposed it to water?
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christianfyo
Posts: 3 |
Wed Aug 27, 2008 11:44 pm |
| mpapple10 wrote: | | im thinking its a defective screen so there isn't a way to fix it. have you dropped the phone or exposed it to water? |
No major drops, I dropped it on the carpet a few times. And no, no water. When it rains, i never take it out. So no. But yeah it's aprobably the screen thing. I'll take it in. Thanks again!
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G1android
Posts: 6
Phone Model:
HTC G1 Android
Service Provider:
T-Mobile |
Sun Oct 12, 2008 6:41 am |
Phone cust care, from a different phone.advise csr that your screen is broken  , Troubleshoot the phone with csr  ,3min tops.If it can't be repaired and is still under warrenty cust svc will ship device via ups to your door.Express shiping(3days) is $20while ground shipping(7days) is free 
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G1android
Posts: 6
Phone Model:
HTC G1 Android
Service Provider:
T-Mobile |
Sun Oct 12, 2008 6:45 am |
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ummm It's possible that you could get that repaired it may just be a backlight.but In all honesty your better off to replace it than getting into costly repairs.
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Lord Rahl
Posts: 17
Phone Model:
T-Mobile G1
Service Provider:
T-Mobile: 2000 mins, Unlim Msging, Unlim Data, MyFaves, 1st incoming min free (unlim), Free @Home landline/Wifi calling - 9.95/mo |
Wed Oct 15, 2008 6:47 pm |
| G1android wrote: | | Phone cust care, from a different phone.advise csr that your screen is broken , Troubleshoot the phone with csr ,3min tops.If it can't be repaired and is still under warrenty cust svc will ship device via ups to your door.Express shiping(3days) is $20while ground shipping(7days) is free |
only free ground shipping if you have handset protection. Otherwise it's 9.95.
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jeyglo
Posts: 1 |
Sat Nov 15, 2008 11:06 am |
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that is flex, it seem you use it a lot, it usually happens to the flip phones, you can not fix it yourself unless you be a tecnichian.
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