Mysterious 999-999-9999 number

I hope this question has not already been asked but I am looking at my online account. A mysterious number is showing up on my call usage. It is 999-999-9999, they are incoming calls which range from 1 minute to 13 minutes. These are not data charges or text message phone numbers. I called Verizon Wireless and they said that those calls are not being counted against my "anytime" minutes. They said that those calls come from accessing the internet from my phone. However, I never access the internet and if I did, then I would think that Verizon would count those against my "anytime" minutes. Further, I could understand that perhaps the 1 to 3 minute calls are telemarketers or something but the 13 minute calls are very strange. That is like a conversation going on, I am not the primary user for this phone, however, I do pay the bill. And I have not received an answer that makes sense for this mystery number. Not from Verizon or the primary user. But why would Verizon not count those against my anytime minutes if they were an intentional, incoming call? If any of you have an idea as to what is going on I would really appreciate some feedback. Thanks

Do any of those calls occur right next to another call, like maybe call waiting occurred where the connected number dialed back to your phone? I recommend calling customer service and getting a specific answer to what those calls entail.

looks like unavailable calls to me, someone called the phone and blocked their caller id.

I too just discovered I have SEVERAL of these INCOMING calls on my bill! Actually, it was my HUSBAND who discovered them and wants to know WHO I am getting calls from at 5:52 am and all hours of the night.These numbers NEVER actually ring INTO my phone to be able to answer the call. AND they do NOT show up on my CALLS list ANYWHERE! Just on my bill and going against my minutes it appears!

at 5:52 am it is not going to count against your minutes if you have free night and weekend minutes.

I am also getting this number but after the current month the number becomes "unavailable". Customer service can't see the current month and claims that the number is being received on the phone. However, this is not the case. We get 2 to 3 calls a day - 1 to 6 minutes. I suspect this has been happening since June. We are being charged for these calls since it isn't a verizon phone number. Just wondering if anyone gets these as well.

Just a thought, what about the back up assistant-auto backs up several times a day and your not charged for it.

that would show up data, if you have an americas choice plan and it would show 7770000000

Did anyone get an answer to this question? They told me that it was a restricted number, and there was no way that I could block the calls.

I also recently saw my phone light up on it's own for no reason a couple of times. I checked those out and my phone message outbox had me sending my callback information to a company in Virginia. It showed up as a long "filename" or address with a .QCA at the end.

I've asked Verizon to explain all of this activity and they either don't know, cannot, or will not explain.

Any information would be greatly appreciated.

The 999-999-9999 numbers viewed in online billing for unbilled detail are indeed restricted numbers. Once the bill cycle ends and the bill is generated, the calls will change to "restricted" or "unavailable."

If you contact customer service regarding these calls, you may find yourself with one very confused rep. Honestly, the reps you reach by dialing *611 aren't trained in depth about how things appear on My Verizon since the company has a separate dept to deal w/online account issues.

dchapp: I would definitely contact a CSR regarding the sent message. Maybe it's a service you subscribed to?

Mysterious 999-999-9999 number

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