My VX 8350 suddenly has no sound except for the Verizon start-up music and the inbound ring tone. No sound on keypad, no outbound ring, no ability to speak when connected (either on outbound or inbound calls), no audio at all except as noted. Phone is new replacement from factory (<1 month old). Any suggestions or similar problems from others? Additional comment 11-12-08: all sound works fine through the hands-off earphone and mic when it's plugged in.
Last edited by garbid on Wed Nov 12, 2008 10:39 am, edited 2 times in total
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paperstreet Posts: 435
Tue Nov 11, 2008 10:42 pm
Call customer support and try to trouble-shoot.
guest Posts: 17
Mon Nov 17, 2008 8:15 pm
I had a similar problem a year ago, and fixed it by rapidly plugging and unplugging my hands free set into the jack. Then blow hard into the socket to remove whatever is shorting out and making the phone think the headset is still plugged in. Verizon was going to send me a replacement phone, since they couldn't figure it out either. The clue was when the hands free set worked fine. Give it a try!
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