Hello all.
I have looked and searched this forum for info on pairing my TomTom One with my Nokia 6085 without success so I hope this has not already been covered. I have a Nokia 6085 with unlimited data plan. I switched from Verizon specifically because Verizon didn't allow you to update your GPS through them (seems they want you to use their VZ Navigator). Anyhow, what I am trying to do is pair up the Nokia and the TomTom so I can use the TomTom Plus Services. The Nokia can see the TomTom, but I get an error message that the data connection could not be completed and do I want to set up the wireless data connection manually. If i say yes, the TomTom asks for settings that I don't know. If anybody can help I would appreciate it.
Thanks ~ Scott
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scottrox Posts: 5
Phone Model: Nokia 6085
Service Provider: AT&T
Sat Nov 29, 2008 12:42 am
OK, fairly long, but at end of chat session part, there are questions that hopefully someone might be able to help me with.
Chat InformationPlease wait for a representative to respond.
Chat InformationWelcome to AT&T Data Support Chat. My name is 'Jose Hernandez' and I’ll be happy to assist you today.
Scott Phillippi: I think we got disconnected
Jose Hernandez: I apologize for the inconvenience you are experiencing today. I will be more than happy to help in resolving your Tom Tom inquiry.
Jose Hernandez: How would you like me to address you by? Your First or Last Name?
Jose Hernandez: (Yes, we sure did)
Scott Phillippi: ok
Scott Phillippi: get about halfway done and setup fails
Scott Phillippi: tomtom tells me to setup manually
Jose Hernandez: What Program/Application are you using on your Mobile Phone for GPS, Scott?
Scott Phillippi: here is where I run into problems
Scott Phillippi: I have unlimited data plan
Jose Hernandez: Right, but are you using an Application via your Mobile Phone?
Scott Phillippi: no
Jose Hernandez: Ok, thank you.
Scott Phillippi: trying to connect tomtom via bluetooth
Jose Hernandez: For what purpose though.
Scott Phillippi: to do map updates, gps fixes, traffic, etc.
Jose Hernandez: Reason I am asking is because GPS Enable Mobile Phones that do not have an internal GPS device use an Application called AT&T Navigator which is the Interface for accessing Maps, locations, etc.
Jose Hernandez: I do not see you device as being a GPS enabled device, as is.
Scott Phillippi: no, I have a tomtom which can access the web via bluetooth connection to phone, which is why I purchased unlimited data plan
Jose Hernandez: Ok, we definitely do not support what you are attempting to accomplish today, Scott. You will need to contact the Manufacturer of the Tom Tom and Nokia for assistance with pairing the two together.
Jose Hernandez: Im sorry for the inconvenience.
Scott Phillippi: tomtom asks to setup wireless data connection manually
Scott Phillippi: hold on
Scott Phillippi: info I need is access port name
Scott Phillippi: username, password, obtain ip address auto or manual, dns auto or manual, dial # (has default of *99#), login script
Jose Hernandez: Ok, for BlueTooth support, you will still need to contact the Manufacturer. Here is what we have for the Browser Settings for your device.
Jose Hernandez: Access the Nokia 6085 Browser Settings
Jose Hernandez: Pairing a Bluetooth Headset with a Wireless Phone
Jose Hernandez: (Informational Only | Limited support: This solution is intended for informational purposes only. AT&T provides network, billing, and provisioning support for the wireless voice and data networks. Additional support beyond this article must be directed to the phone manufacturer or Bluetooth headset manufacturer.)
Jose Hernandez: Im sorry Scott, but as I posted earlier, we do not support pairing Blue Tooth enabled devices.
Scott Phillippi: ok, but that link does not contain info regarding actual setting values, which I believe are set by AT&T
Jose Hernandez: What it appears you are attempting to do is gain access from the Tom Tom via the AT&T Browser Settings, which is not allowed. Pairing the device is something completely different and you will need to contact the Manufacturer about. We do not have nor set the settings for pairing devices. The Mobile Phone is made by Nokia, which you will want to contact for assistance.
Jose Hernandez: Im sorry for the inconvenience, Scott.
Jose Hernandez: Let me see if I can locate a number for Nokia.
Scott Phillippi: Then why was I told by AT & T to purchase unlimited data plan so I COULD do this
Scott Phillippi: Once again, it is not pairing issue, it is data settingd issue
Jose Hernandez: For GPS Enabled Phones, you would use AT&T Navigator which is an additional Application you need to download and install on your device.
Scott Phillippi: OK, you are apparently not following me.
Jose Hernandez: The AT&T Navigator is a Plan for $9.99 (monthly fee) which needs to be added to your account before being able to access Maps and such.
Scott Phillippi: why would I purchase another navigator program when I have a stand alone devic?
Jose Hernandez: If you Phone does not have built in GPS , then you need to purchase a separate GPS system, like some of the Black Berry's do.
Scott Phillippi: ok.tomtom one is a seperate gps system
Jose Hernandez: Right, exactly.
Jose Hernandez: Some Black Berry's (as an example) allow you to download and install the AT&T Navigator Application for $9.99, but you will need to purchase a separate GPS System in order to use the feature.
Scott Phillippi: so what are the settings I asked for so the tomtom can do its updates.I am missing the problem here
Scott Phillippi: thats nuts
Scott Phillippi: if i can access the web with my phone, why can't I get the information from the web that I need
Jose Hernandez: It seems you want your TomTom to access the web via the AT&T wap settings, which is not supported. I do not see that your device is GPS capable, meaning, the AT&T Navigator is not compatible with your device.
Scott Phillippi: ok.my service is three days old, obviously can't do what I was told I could do to convince me to go with this plan and provider, gonna have to make some changes again
Jose Hernandez: Here is an overview of your device.
Jose Hernandez: Nokia 6085 Specifications
Jose Hernandez: There is no mention of your Nokia being GPS capable.
Jose Hernandez: (Via AT&T, anyhow)
Scott Phillippi: you know, I was told at AT & T store that this phone and data plan would do all I need, including tomtom, I didn't hide anything, but I was apparently lied too
Scott Phillippi: phone doesn't have to be gps
Scott Phillippi: tomtom is
Scott Phillippi: tomtom talks to phone which talks to internet, its simple
Jose Hernandez: If you can use your device with a 3rd party/separate GPS System with a 3rd party Application, then the Manufacturer can explain how you can use your device with your Tom Tom.
Jose Hernandez: I hope that makes sense, Scott.
OK.chat session was, to say the least, FRUSTRATING.
with that being said, does anybody know what I need to do, here is a step by step following when I try to set up tomtom one to nokia 6085 on at&t with unlimited data plan:
tomtom-search for phones
connect to Nokia 6085?
I click on yes
still on tomtom screen
Nokia 6085
This phone may now be used.
The following features were found:
Wireless data connection.
I press continue,
still on tomtom screen
To use TomTom PLUS services, you need to set up your wireless data connection. Do you want to do this now?
I press yes.
still on tomtom
An error occurred, unable to complete task. Do you want to set up your wireless data connection manually?
I press yes
tomtom requests the following:
Access point name
Username
Password
Obtain IP address Automatically (DHCP) or set up manually?
Set up DNS server address automatically or manually?
Dial (prefilled with *99#)
Login script
Ant help would be appreciated, or am I screwed and should just get rid of data plan
Thanks,
Scott
elmo01 Posts: 2341
Phone Model: Samsung SPH-M510
Service Provider: Bell Canada
Sat Nov 29, 2008 3:50 pm
short answer .
with your data plan that you have you cannot do a data tether. ergo no data to the tom tom
short solution
change to a laptop connect plan for data and then follow these directions at this link
OK, I am confused.what is the purpose of the unlimited data plan then? I thought / was told that the unlimited data plan was what I needed to accomplish my goal, if not, then what is the point of having the unlimited data plan. Maybe I don't understand "unlimited".
It is unlimited on your handset, not connect your handset to other devices then use.
scottrox Posts: 5
Phone Model: Nokia 6085
Service Provider: AT&T
Sun Nov 30, 2008 4:51 pm
ok, I get it now. I must admit that I am disappointed. . . . I was specifically told by AT&T that what I needed to connect my Tomtom to get its GPS updates and other Plus services was the unlimited data plan. In fact, that is the only reason that I switched carriers. . . . . Sounds like I took one without a reach around. . . . . without a doubt, AT&T now has a disgruntled customer. I had been with Verizon long enough that my plan was outstanding with the exception of the Tomtom issue. . . . AT&T assures me that the unlimited data plan will do what I need so I switch. . . . . MISTAKE
If your still within your 14 day trial port your number somewhere else. like sprint
randa0283 Posts: 129
Phone Model: LG Shine (Yeah! I got it back!)
Service Provider: AT&T
Mon Dec 01, 2008 2:20 pm
There goes Iowa trying for that commission check again.
scottrox Posts: 5
Phone Model: Nokia 6085
Service Provider: AT&T
Mon Dec 01, 2008 8:39 pm
OK.thanks to everyone who tried to help. Long story short, on my way to AT&T store today to try to get some resolution, I decided to try one more time.and it worked! I have no idea why, but it did. All I did was when Tomtom asked if I wanted to setup data connection manually, I said yes, entered my apn as wap.cingular (all lowercase) and then for user name and password, I left as blank, auto for IP and dns, default for number (#99, i think) and blank for login script, after which, it started the connection sequence that never got above 65% before, imagine my suprise when it hit 70.75.80. ,made it to 100% and then asked for my login info for Tomtom, which was prefilled with the correct info which I assume that was saved on the Tomtom from connecting to my PC with Tomtom Home. So anyhow, THANKS TO ALL WHO TRIED, and if anyone else is having similar problems, don't give up and don't be convinced to easily when your provider tells you that it is impossible, as I was told in my chat session with AT&T!
,made it to 100% and then asked for my login info for Tomtom, which was prefilled with the correct info which I assume that was saved on the Tomtom from connecting to my PC with Tomtom Home. So anyhow, THANKS TO ALL WHO TRIED, and if anyone else is having similar problems, don't give up and don't be convinced to easily when your provider tells you that it is impossible, as I was told in my chat session with AT&T!
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