Verizon phone keeps asking to input 10 digit number
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Author
Message
wesausman Posts: 3
Sat Jan 03, 2009 3:00 pm
I have verizon and i live in Indiana. I have a teenage daughter that lives in West Virginia. I got her a phone for christmas the MOTOKRZR K1m . worked fine until she got back to West Virginia. She dials a number from the phone book or dials it manualy with a 1 area code then the number. The phone then ask her to enter the 10 digit number and don't hit send before it will dial any numbers. We tried tech support but they said since it wasn't a verizon tower that she was connected to that they couldn't help.
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Suzy Posts: 2
Mon Jan 05, 2009 3:16 pm
Not sure if this will help, but for us in California, we don't need to dial the "1" before the 10 digit number, simply the area code and phone number works. I input the area code with all my contacts and then can speed dial them wherever I happen to be.
We live in an area of CA where there are 4 or 5 area codes within a short distance, so we really need the area code attached to the phone numbers. HTH,
Suzy
wesausman Posts: 3
Mon Jan 05, 2009 6:34 pm
I had her try it with and without the 1 same thing either way she dials
Suzy Posts: 2
Tue Jan 06, 2009 11:19 pm
Not sure what's happening then; we've taken our phones out of state and had no issues like that. Is she on Nationwide plan or America's choice? Or is it locally based where you bought the phone?
wesausman Posts: 3
Sat Jan 10, 2009 11:40 am
its a nation wide plan. I travel for work and i have never had this problem i even sent her a new phone out and it does the same thing
firedrum Posts: 1
Tue Mar 17, 2009 3:49 pm
Dialing that many digits and require by ALL phones (landlines included) now in WV since they just added the new area code to the state. You won't get charged long distance but it you don't type in all the numbers your call will not go through
