question about tmobile employees and access they have
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Author
Message
danalee9 Posts: 1
Fri Feb 06, 2009 9:47 pm
if you are hired by tmobile, can you access other tmobile users records? can they pull up your call logs and see who you have called and texted? or do they need your consent to pull it up? im asking because an exboyfriend of mine recently got hired and i am a tmobile customer and dont want him accessing my records and seeing who i am talking to.
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mpapple10 Posts: 1132
Phone Model: T-Mobile Shadow/HTC Juno
Service Provider: T-Mobile
Sun Feb 08, 2009 11:30 am
it is my understanding that a csr can not access that info without the account password but yes that info could be made available to him depending on what his position is.
nunya Posts: 17
Service Provider: T-Mobile
Tue Feb 10, 2009 12:51 am
I would think the correct answer is.are suppose to look up accounts. That answer would be NO! can he, probably. the only thing you might do is change your number. Or I would defintely change my password to your account
SalenaRae Posts: 7
Wed Feb 11, 2009 6:08 pm
Yes, T-Mobile employees CAN access any account. They are not supposed to unless it is authorized by the account holder. If it is accessed without your permission you can get a form filed because your privacy was abused.
Milton515 Posts: 11
Phone Model: Expresso Brown Sidekick Lx, Unlocked 16Gb 3G IPhone, Samung Blast, Tmobile Sidekick 3, Nokia S60, Samsung Memior, LG Prada, LG Viewty
Service Provider: Tmobile, ATT
Tue Feb 24, 2009 3:05 pm
I want to kno about how the multiple exchange works.
mpapple10 Posts: 1132
Phone Model: T-Mobile Shadow/HTC Juno
Service Provider: T-Mobile
Wed Feb 25, 2009 8:41 am
multiple exchange?
Milton515 Posts: 11
Phone Model: Expresso Brown Sidekick Lx, Unlocked 16Gb 3G IPhone, Samung Blast, Tmobile Sidekick 3, Nokia S60, Samsung Memior, LG Prada, LG Viewty
Service Provider: Tmobile, ATT
Wed Feb 25, 2009 10:39 am
All I kno it is once u have exchanged ur phone so many times, ur carrier will exchange the phone u have for another. I kno how it works wit Verizon, but not wit Tmobile
SalenaRae Posts: 7
Wed Feb 25, 2009 7:35 pm
The multiple exchange is not always an option. If T-Mobile has another option for the specific phone then yes you are able to get it. However some phones do not have the option for a multiple exchange. Also when you get a phone as an exchange whether it be just an exchange or a multiple exchange it is going to be refurbished.
BLDR2 Posts: 4
Wed Sep 09, 2009 10:10 am
Would you risk your job just to look at an ex girl friends phone calls. I WOULD NOT!
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