| Author |
Message |
Fremen93
Posts: 2 |
 
Thu Jun 04, 2009 4:04 am |
Can someone explain how T-Mobile can justify requiring a 2 year contract extension just so I can add the G1 data plan? I bought my G1 last year so I'm already 6 months into my 2 year contract. I actually turned off the data plan last month but realized I miss it, so when I called to have it turned back on they said only if I renew my 2 year contract! ?
I can understand starting a new contract when you upgrade your phone because they give a huge discount for the phones.but in this case I'm not getting anything for agreeing to a 2 year contract.
|
 |
Advertisement
|
|
|
|
soular
Posts: 18
Phone Model:
T-Mobile Dash
Service Provider:
T-Mobile |
Thu Jun 04, 2009 5:27 am |
|
Except for 6 more months of fantastic service. I don't understand why people freak out over contract extensions so much. Do you plan on switching carriers? You will still be able to upgrade your phone after a year from when you did your last upgrade, which you probably will so then you'll have to extend your contract anyways. So quit whining.
|
|
mpapple10
Posts: 1131
Phone Model:
T-Mobile Shadow/HTC Juno
Service Provider:
T-Mobile |
Thu Jun 04, 2009 6:08 am |
| Fremen93 wrote: | Can someone explain how T-Mobile can justify requiring a 2 year contract extension just so I can add the G1 data plan? I bought my G1 last year so I'm already 6 months into my 2 year contract. I actually turned off the data plan last month but realized I miss it, so when I called to have it turned back on they said only if I renew my 2 year contract! ?
I can understand starting a new contract when you upgrade your phone because they give a huge discount for the phones.but in this case I'm not getting anything for agreeing to a 2 year contract. |
You should not have had to do that. Call cs and ask some questions.
|
|
Fremen93
Posts: 2 |
Thu Jun 04, 2009 10:31 am |
| soular wrote: | | Except for 6 more months of fantastic service. I don't understand why people freak out over contract extensions so much. Do you plan on switching carriers? You will still be able to upgrade your phone after a year from when you did your last upgrade, which you probably will so then you'll have to extend your contract anyways. So quit whining. |
I'm afraid you don't know what you're talking about.
When I wanted to buy the G1, they were only allowing people who were past 22 months into their current contract. I have never heard of or seen a separate date for "last phone upgrade".
Also, as a matter of fact, yes I am thinking about switching to Verizon next year because my work does business with them and we write software for their phones. So I get a big discount with them. Verizon has said they plan on getting an Android based phone or even maybe an iphone by next year, so I don't think its fair to extend my contract another 6 months.
I'm not whining, simply asking why this is justified.
|
|
soular
Posts: 18
Phone Model:
T-Mobile Dash
Service Provider:
T-Mobile |
Fri Jun 05, 2009 1:00 am |
I'm afraid I do know what I'm talking about. I've been with t-mobile for 10 years and have worked for them as well.
If you get a big discount with Verizon go for it. Try to find someone that wants to get a t-mobile phone and transfer the account to their name. You don't have to pay a cancellation fee, they get t-mobile, everyone is happy =^)
|
|
cocoaguy
Posts: 1 |
Thu Jul 23, 2009 3:22 am |
" So quit whining. "
That says all you need to know about T-mobile customer service. Nice way to represent a company.
|
|
soular
Posts: 18
Phone Model:
T-Mobile Dash
Service Provider:
T-Mobile |
Thu Jul 23, 2009 6:33 am |
|
I don't work for them any more so I'm not representing anybody. Although, my sentiments are what cust service representatives wish they could say to some people.
|
View more 
