hi i followed your giude without sucess. i am using nokia suite 5.64 and have a nokia 3200. i installed the dku-5 driver first. then i plug in the dku-5 cable and like you say, my win xp says new hardware found. then it asks me to direct it to the drivers. but i have already installed the drivers. when i direct it to the dku-5 driver i just installed it doesnt find anything there. it cant install automaticly so i cant seem to get the dku-5 to install properly. what am i doing wrong?
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abhishta Posts: 995
Phone Model: Moto Mpx220, Nokia 6800(backup)
Service Provider: T-mobile
Mon Jan 19, 2004 4:39 pm
Did u by any chance install the pc suite first?
If u did, uninstall it and then install the drivers.
Otherwise, wen u get the "Found New h/w" message, cancel the driver installation process.
Then go to the Nokia Connection Manager icon in the taskbar, and select Cable, select the Com port and see if the cable is being selected. Then click on OK. No need to click on Apply.
After all this, a very important question,
Is it the original dku-5? If it is an imitation/cheap one, its drivers will be different and chances are pc suite will not recognise it.
luvvbuzz Posts: 5
Phone Model: nokia 3200
Service Provider: o2
Mon Jan 19, 2004 8:22 pm
luvvbuzz wrote:
i installed the dku-5 driver first. then i plug in the dku-5 cable and like you say, my win xp says new hardware found. then it asks me to direct it to the drivers. but i have already installed the drivers. when i direct it to the dku-5 driver i just installed it doesnt find anything there. it cant install automaticly so i cant seem to get the dku-5 to install properly. what am i doing wrong?
i installed the driver first then i plugged the usb cable into my computer. it said found new hardware, but then asked me for drivers. so it said it couldnt install the hardware. that is the problem really.
luvvbuzz Posts: 5
Phone Model: nokia 3200
Service Provider: o2
Tue Jan 20, 2004 2:33 pm
dont know what i have done wrong but the pc suite will not recognize a phone is connected to my computer. can i get any help here?
luvvbuzz Posts: 5
Phone Model: nokia 3200
Service Provider: o2
Wed Jan 21, 2004 5:46 pm
you not gonna offer me any kind of reply then????
abhishta Posts: 995
Phone Model: Moto Mpx220, Nokia 6800(backup)
Service Provider: T-mobile
Thu Jan 22, 2004 1:06 am
Did u select the option-"cable" from the Nokia Connection Manager in the taskbar??
Without selecting the cable option frm there, the cable will not be selected.
And is this an original dku-5 cable? If it is an imitation cable, the drivers will be different and pc suite will not be able to recognise it.
beth2y Posts: 1
Phone Model: Nokia 6610
Mon Feb 16, 2004 3:29 am
I have done everything suggested to install the cable but pc suite will not recognize that a phone is connected to my computer. Any advice?
ramgopalk Posts: 1
Phone Model: 3100
Service Provider: RPG
Fri Apr 09, 2004 4:00 am
Hi,
Are u able to connect any other USB devices....if so then the problem would be with the driver installation....At this point, remove all the drivers and instances of Nokia appications inluding the driver for the cable..
Now shut down the computer. Connect the cable to yor computer. Make sure you have connected the phone to the cable.
Now restart the computer.
XP should detect it and when prompted for the driver..browse to the driver locationin the CD-ROM.
This should pick up the driver and make your phone work.
Good luck!!!
Ramgopal.
cr4ck3rjack Posts: 1
Phone Model: NOKIA 6620
Service Provider: TIM PERU
Thu Nov 10, 2005 6:43 pm
maybe u need use the original dku-5 sotfware, burn it to CD-rom n install. there is the .inf files too. this files does not include driver download from NOKIA site
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